Bank Iowa - West Des Moines
1150 Jordan Creek Parkway, West Des Moines, IA 50266
Hours open
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Bank Iowa - West Des Moines is a full-service financial institution located at 1150 Jordan Creek Parkway in West Des Moines, Iowa. As a trusted provider of banking and finance services, our team is dedicated to helping our customers achieve their financial goals. Whether you need assistance with personal or business banking, investments, or loans, we are here to provide expert guidance and support.
Originally known as Valley Junction, the city adopted the name West Des Moines on January 1, 1938, in hopes of revitalizing the community in the wake of the Great Depression. Today, West Des Moines is known for its suburban charm and vibrant community spirit. Our bank location in West Des Moines reflects this same spirit, offering a welcoming and professional environment for all our customers.
Please visit our West Des Moines bank location to meet with our team and discuss how we can help you reach your financial goals. We are committed to providing personalized service and tailored solutions to ensure your financial success. Please note that our products are not bank deposits, not FDIC insured, not guaranteed by the bank, and may lose value.
Reviews
"I am a young woman who has banked with Bank Iowa for years. I visited their drive through facility tonight because their lobby was closed. I was highly disappointed with the service and was chastised for adding loose coinage into the machine that only specified "no rolled coins" instead of something more clear like "bills only" I was very disappointed with the tone the woman gave me from the start, as she treated me as though I was A) too young and B) not good enough to bank through Bank Iowa. I will be considering a new bank."
"Best thing about this bank was door closing behind me. Tried open account as potential new customer. Was told had make appoint. I needed open account for direct deposit. Was told needed proof of utility bill when we do paperless. They apparently don't want new residents to bank there. Find a different bank these people will not help you."
"Find a different bank. They like to charge fees unfairly. Made a deposit, the following day it shows it posted to the account and is available. Pay a bill, then all the sudden the bill comes out, overdraft fees and the deposit is pending. They switch it to pending to charge overdraft and conveniently take the overdraft before the bills. Shady bank. They steal from their customers. Seriously save yourself the headache. After 15+ years with them. Im done. Time to find a new bank!"
"Horrible experience in dealing with the renewal of my father’s CD while he was hospitalized and in critical condition. Individual did not understand the verbiage in his trust regarding incapacity nor did she understand the term co-trustee. She was NOT a trust officer but a branch manager (glorified teller). Spewed recommendations that were not true. Upset my 90 year old mother. We had to involve the trust department of the bank where the trust was held and she still wouldn’t back down from her incorrect conclusions. We are DONE dealing with this bank."
"Rude and condescending customer service reps, unreasonable overdraft fees, zero sympathy for customers struggling during the pandemic. Done business with them for a decade, never had problems until recently. Find yourself a bank whose customers are their priority, not profit."
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