Silver State Schools Credit Union

"DO NOT GO TO THIS BANK!!!!!!! I went to their drive through ATM to get money out, I received a message saying to contact my institution. I tried 4 times and I still got the same message, so I call the bank who stated that I should be able to take money out of my account with no problem. I asked the teller if the money was taken out of my account and she said no, I tried again and still got the same message so I just left. I woke up the next morning with my account negative -$500. I called the bank back they said that the ATM reads it gave me the money, I told them to check their cameras and it will show I never got any money. I have not heard anything at this point and I am so angry that they stole $500 from me. ****Fast forward to now, they responded to my post. I went to the bank to see if they could review the videos to give me my money back, I was advised they reviewed the cameras and I received the funds. I asked if they can send me the footage and the bank rep said they cannot send the video to me or let me see the footage that they have. So end of story they lied about seeing me receiving the money and refused to show me proof that I did. I was told because I am not a member they are not required to give my money back. #SCAMERS"

"So grateful to Samantha S. who worked with me as my mortgage loan officer. She possess significant expertise, takes the time to understand her client's needs in a mortgage, and provides invaluable counsel to her clients so they are well informed to make good decisions about their mortgage. Her collaboration with my agent was exceptional, and she made sure to keep me completely informed every step of the way. Sam made what is normally a very de-humanized process with lots of numbers into an incredibly personalized experience, which made me feel extremely confident in her competence and, more importantly, showed me that my interests would always come first and that I had someone I could trust "in my corner." Her and Andrea from the team are the best in the business, and I would never look elsewhere for a home loan or refinance."

"I really love silver states schools credit union. It's been very neat and tidy all the time..."

"DO NOT BANK WITH ANY OF THESE BANKS. They will make things so difficult for your loved ones to close out your account if you should pass away. I have been trying for 5 months to get in touch with the 1 person “Sofia” in special accounts who never is in her office. While the tellers in the branches are nice and helpful they can only do so much. Especially when you have this “Sofia” who refuses to do her job. It shouldn’t be this difficult to close out an account when a family member passes away unexpectedly and it certainly shouldn’t be made harder by a banking institution that hires people who refuse to do their job. I have been into the bank at least 4 times to provide death certificates and orders from a judge and still months later we are waiting on “Sofia” who never answers her phone. Even customer service can’t get a hold of her. Do your family a courtesy and make their mourning a bit less stressful and don’t bank with this establishment."