Kyle Canyon Carpet Cleaning Las Vegas

"First the good... They were early, they were fast and they did a good job. Sadly, the good was overshadowed by the bad. I was quoted twice on the phone $99-$129 for my couch depending on size. When they arrived they said $150. Why? Because I have pillows. Pillows? I never got clarification if he meant the 3 small decorative pillows or the actual cushions. Either way, this should be somewhat accounted for when quoting someone a price on the phone. "$99-$129. Unless you have pillows then it goes up from there." I'm already very wary of carpet cleaning places because the price is never the same when they arrive and lo and behold this was not different. I agreed to $150 and they did the job. When it came time to pay, I gave the man my card and he called it in with me next to him. They asked for the card number, exp date, etc.... then, with me standing right next to him, the lady taking the payment on the other end says "Would the customer like to leave a tip?" What? First off, how ackward is it to have someone just announce on speaker phone about a tip and how much would I want to give but not only that, who tips a carpet cleaner?!?!?!? You cleaned my couch. You did nothing special or unique compared to any other couch you cleaned that would warrant a tip! Yet this man is standing here next to me, waiting for my answer on what tip to give him. Needless to say I will never use this company nor recommend them in in way ever again. Great quality work ruined by this!"

"I’ve never used a professional carpet cleaner before but I had higher expectations. The tech said the high traffic area will look new like the untouched carpet in the corners. I wish he had set better expectations. Also the ad I saw said $59 for 2 rooms. Once the tech came out the bid went up to $159 for 1 room. Then we settled at $129 for 1 room, I was desperate to get the carpets cleaned asap. I attached before and after photos below. Also a picture of how much debris I vacuumed up after. You guys can be the judge. Some positive things: The tech was nice, on time, respectful, and hardworking. The lady on the phone was super professional and quick to get me on schedule. She even called when the tech was on the way."

"Kyle Canyon Carpet Cleaning Las Vegas was able to accommodate me and got the job done! I was super grateful as every place I called could not come today. He also sent me regular texts, so I would know exactly when to expect him. I appreciated that, so I could plan my day around his arrival. I would use this company again without hesitation."

"I've had various cleaners come previously, but Kyle Canyon Carpet Cleaning Las Vegas were AMAZING!!! The tech did a phenomenal job on my room's and area rug!!!! He was kind and effective! Each room was thoroughly vacuumed, intensively cleaned, and we even received disposable shoes from this company! I was concerned about wear and tear on my carpet because of my dog, but all those spots have literally disappeared! I've already decided that I will never use another cleaner as long as I live in Las Vegas !"

"Terrible customer service. We had an appointment scheduled for 2-4pm. They texted asking to come early. My husband replied “yes”. They never showed up, but then sent a text stating “unforeseen circumstances”. When my husband reached the office on the phone she stated they called us and there was no answer so they did not come. When my husband tried to explain that he was working (thus not free to answer his phone) but his wife was at home waiting the office gal started arguing with him. Needless to say we will find another carpet cleaner."