Walgreens Pharmacy

"I have been refused my Suboxone prescription because my wallet was stolen and I don’t have any ID I have a picture of the front and the back of my ID. I am attaching the law as it states if the patient does not have proper identification, the pharmacist can identify them in another way here is the code HRS § 329-41(a)(6) I will be contacting ombudsman about this"

"Excellent pharmacy but,be warned, if you need a refill on a controlled substance, it will not transfer from the mainland."

"Terrible staff at the pharmacy. Asked to check if a medication was in stock and waited over 25 minutes, and they couldn't provide a simple answer if the product was in stock or not. Terribke experience and communication. Would not suggest going here unless your medication is on an island wide shortage"

"Don’t waste your time with this pharmacy. They are incredibly unorganized and unprofessional. My first incident with them, I called at 10 am and asked them if they got the prescription my provider sent, if they actually had the medication, and what time it would be ready. They told me they had the medication and it would be ready by 12 pm. When I arrived, they then decided to let me know that they didn’t have the medication at all even though over the phone they said they did, so that was complete waste of time. The second incident, they refused to refill my prescription; therefore my provider had to send my prescription to another pharmacy. I was unable to pick up my prescription at the other pharmacy because Walgreens approved my insurance and said they refilled my prescription even though they DIDNT! They only reversed the status because I called them and told them they need to because it’s preventing me from getting my medication. This pharmacy seriously needs to work on their services because it is a complete mess."

"Worst experience. Went to pick up prescriptions for my infant son. Of course I have to tell them his birthday at pickup, so they are aware of his age. They haven't even started preparing it and tell me it will be a 45 min wait while they mix it. Over an hour later, I return, to only then be told it's not covered by insurance. They substitute a generic something that does not match the doctor's discharge papers, literally have a blank page attached where the medical information, warnings, side effects, cautions, etc are usually provided. To top off the terrible service not one of the three bags contains the oral dosing syringe and cap needed for infant medicines, which are a standard issue for this age group."