Hawaii Institute for Pain / HI Pain Maui

"This place should be closed down. I had an appointment for a procedure written on a card they gave me in office. I waited a month for the procedure and endured the pain. I went to office on the appointed day and they said no one was available. After looking further she said "oh, your appointment in in Ohau. Are you kidding me? The girls in the front office are rude and uncaring and you never get a phone call returned. Stay away from this place. I have requested my neurosurgeon for a referral to someome place more competent and professional."

"Natasha Murray is an excellent clinical operator. The two woman who greet and help with scheduling and health tasks in getting the patients visit . I feel they work well as a team with Natasha leading the clinics appointments. I have had two surgeries this year and was very glad to have the support this group of staff in my quest to heal and be able to live my life as a Older adult with a team of people working to make that a reality."

"As I get older I have more Drs but none more treasured and appreciated than Dr Murray. Chronic pain needs a kind of working relationship with a dr. that is hard to forge and it’s easy to forget the human amidst the the pain. Dr Murray treats the whole patient and really listens. The Maui staff is so exceptional… from making appointments to helping with med / insurance questions. I truly am grateful for the entire staff and my quality of life is so much better because of them. I highly recommend them!"

"I was poked so many times I just got bills and no relief. I was told they are just supposed to be the bandaid people. I have had this pain since 2018 and with every procedure they said they were eliminating what it could be. Then they sent me back to who referred me. It’s unbelievable the painful procedures I went through and for nothing just bills. They had no one on staff to speak with about the bills. They said their billing department was in the Philippines so I would just have to keep calling. The made me pay a co pay for a procedure and didn’t do it but didn’t refund any of it. Just sad. I also was prescribed nerve pain medication that I at the time was already on for my sciatica but my pain is not nerve pain I was seeing them for. So disappointed."

"The Hawaii Pain Institute on Maui is the best! Everyone from the folks at reception to Dr. Henson and in between. Especially Ms. Natasha! Not only has she taken great care of my health, but she is also lovely to speak with at every visit. It’s rare to find a nurse practitioner that combines such personal touches and care for a patient. She never rushes your appointment and always listens closely to your concerns while explaining the options for your care. I highly recommend becoming her patient!!"