My Place Hotel-Carson City, NV

"The staff was kind and helpful despite having only 1 housekeeper at check in and at check out the receptionist was cheerful. The room was clean, simple, convenient and with good amenities."

"The lady in the front is bit rude. Even though we booked two rooms for the family she outright denied to be next to each other. No pans for kitchen and no breakfast. Walls are terrible and can be heard for neighbors. We have to bring soil towels to front desk for exchange of dry ones!"

"We stayed at Myplace for almost two weeks for work. I had great guest service with staff member ( blonde hair) who was great and went above to be kind and had great customer service. The black hair girl was as nasty as I can not even still believe. This girl just needs to find a new job because she is miserable and making everyone there including guests miserable! We never got to talk to management because black hair girl prolly never called to let them know we asked. My room was clean and I had towels. But only got one change in towels only because I asked blonde hair girl. So depending on who is at front desk will depend on your service. Management needs to step in and clean out the trash!"

"Was there with family renting 4 rooms. They’re supposed to clean on fourth day but did not clean our rooms at all during our 7 day stay as they claimed they were short staffed. One family was checked into a room that hadn’t been cleaned so they had to go back to front desk to request a different room. One room did not have a shower curtain; towels and sheets, although clean, had stains on them; had to request toilet paper which staff had to "borrow" from a vacant room as they were out of it, as well as paper towels and shampoo. Staff was less than pleasant to work with. Overall very disappointed with our stay."

"My name was not listed on the room that we stayed in so management cannot “take it out” on me in any way this review. This hotel is being managed as if the intent was to burn the hotel to the ground. The manager has not been available to speak with and unfortunately this manager did not prepare their staff to handle such a busy time of year. We requested from the housekeepers and front desk for shampoo, towels, breakfast items, and NO TOILET PAPER. This is not the employees fault if the management decided to take a vacation or leave the store without putting in a proper order for supplies. This staff is very minimal for how many rooms I see are occupied (just walking by and seeing people roaming the halls) and I am sure they are getting screamed at by guests for not having basic necessities. The staff looks to be very tired and very stressed. This hotel is definitely classified as a motel going forward. I'd rather risk it and stay at Motel 6 because then at least I got what I paid for. Thank you for your time and please fix this in order to help the hard working staff you have."