Precious Pets Grooming Salon & Doggie Daycare 3740 South Grange Avenue, Sioux Falls, SD 57105

"This was my dog's first time getting groomed. I truly can't believe I waited this long to make an appointment! She looks amazing and I couldn't be happier with Precious Pets. They have early appointment times so it was really convenient to drop her off at 7am before work. She was done around 11am. Everyone I saw or talked to inside was so nice and it's easy to tell they all care alot about the pets. You can see in my photo how they trimmed between each nail on her paws. The level of detail is crazy. She won't even let me near her paws so we definitely needed some professional help!!"

"The groomer left cotton balls in the ears of our dog that were packed in so far we did not notice until after a few days our dog was blinking his eyes and started working the cotton from his ears. We made several vet visits, ER visit, and until now we are dealing with many issues. We also had to get a CT scan, MRI, bloodwork, and several medications. To have a super healthy certified therapy dog go through this is ridiculous. Would not recommend this place to anyone. In reply to the owner it was $578.48 for the first vet visits plus reimbursement for the groom to be exact. This is a drop in the bucket for all the medical treatment I have since sustained. P.s. Trevor did not reach out again past that one time payment."

"I'm new to the area and picked them off of the recent good reviews. It was a mistake. I took my dog blue (4yr cane Corso pit mix) In for daycare. Hes never been and they were made aware of this. The first day it went great (was there 4 hrs) , he came home happy and tuckered out. The next day I got a call saying he had an altercation with another dog (apparently the other dog had been going there for years with no issues) and bkue was put in day boarding. Both dogs were ok. I picked my dog up and after getting home realized he had a open area on his back leg and a scratch on the inside of his ear. I addressed it the next morning and the lady's at the front desk apologized and explained it had been a busy day. I can understand that. I was also informed that he would be doing a few hrs of daycare and than moved to day boarding as they felt he was getting over stimulated and just wasnt ready for a full day. Completely understandable and I was appreciative that they were working with him. Well that isn't what happened. He was allowed to walk the isle way with supervision and that was counted as daycare. He was than put back in day boarding. Granted I was told he was going to daycare for a few hrs each day and being charged for it. Granted there were a few days I was charged just for day boarding but for the most part charged for a full day of daycare. After two weeks of "daycare" I realized blue still came home with tons of energy, was eating less (not going to be hungry if your not burning any energy)and drinking a whole bowl of water. I called and asked what the plan was to start getting more hrs in daycare because i was told he "did great in daycare" every time he went. Trevor the person in charge of the daycare portion explained he didn't really have a plan and he was still trying to figure out his personality. After 3-4 sessions a week 6 hrs at a time, you should have at least a general idea. I understand that the safty of all dogs need to be considered but i except to be aware of what your doing with my dog while hes in your care. If you tell me hes in daycare for X amount of time, than thats what i expect. While their are alot of people that have obviously had a great experience, I unfortunately didn't. I paid for services not rendered and had little to no communication between myself and the facility."

"First time bringing my dog here and I even told them she can be anxious when I leave her places. I was very unimpressed with their customer service not only to me but also my dog. Wasn’t even greeted when I walked in and they snatched my dogs leash without saying hello to her or letting her sniff them. She was terrified from the minute I brought her inside to the second she left her appointment and I never saw them comfort her or love her - not even a pet on the head or a “oh it’s gunna be okay” They were more worried about their form of payment then telling me my dog did a good or bad job of being groomed or the services they did on my dog and how well she received them. She still had dog food on her face after her grooming appointment, pictured, which included a bath. Though they did a fine job at deshedding her - this means NOTHING to me if you don’t love or care for my dog even a fraction of the amount I do! I can take my dog anywhere to be groomed but how well you treat her and love her means more to me and I even expressed this when I called to make the appointment for her. Maybe that’s just me, but I’m a dog mom and my dog means the world to me."

"I just moved back and was looking for a groomer. My dog is small and has epilepsy. Precious Pets is already prepared for dogs with all sorts of health issues and special preferences! It made me feel like my dog wasn’t just a service, but a living little friend. Definitely felt like a safe place, and I’m an overprotective dog mom. Heidi did a wonderful job grooming my Pomeranian. I let her use her best judgement and do whatever she thought looked best! 7 years of grooming and this was best and most educated Pomeranian groom my dog had received. It’s been a week and my dog still smell good. I can’t wait to bring her there again and utilize other services."