Carson Tahoe Medical Group Carson City

"My rheumatologist has been great and life saving for me. The front desk of the rheumatology clinic aren't that friendly though. She was very nice to the person who checked in after me but wasn't nice to me at all. They charge my insurance a fortune and my insurance is used well here. How about a little more customer service??"

"MyChart is garbage while I love my urologist Dr Nixon Carson Tahoe is complete trash they rescheduled me because he wasn't in the Minden office and it wasn't till I called to confirm my appointment not only that I know I have to have blood work done before hand and these idiots wont comply and I can't send a message through mychart. Sad they're the only game in town"

"Great place if you are keen on having your insurance, time, and patience milked to death. Your death literally as it’s a race between your body crapping out or your blood pressure soaring so high the only outcome can be a stroke over things so simple as getting a prescription renewed. The owners are either unaware or do not care that they are paying their employees to sit around and socialize all day rather than work. Their Healow app is a barely functioning joke, their “lab” is nothing more than an infuriating time waster, and getting someone to answer the phone is in the same realm as winning the lottery. Save your precious time and money and put your health in capable hands…elsewhere..as Carson Tahoe health is not interested in anything other than paying lip service in order to get access to your wallet."

"As a patient it annoys me that we can’t be running late due circumstances out of our control because right away they want to reschedule you. If it’s on their part it’s ok for you as a patient to wait for up to 45 minutes plus and they apologize and we wait. The problem is that the schedule is 3-4 months out and then you’re forced to reschedule, well that could be over 6 months of waiting to see a doctor. Ridiculous! Oh and when you do see the PA she’s only with you for 10 minutes"

"I was with Dr. Oksenholt for years. While she is an amazing physician (I can’t say enough great things about her), the office operations are awful. You can never get through to anyone on the phone, you can’t get same day appointments (even for emergencies), and if you call and leave a voicemail it takes at the minimum 3 days to hear back (if at all). Their billing is consistently wrong, I receive bills that have already been paid. Since you can never get through on the phone I decided to try messaging through the patient portal. Honestly I don’t know which is worse, you won’t receive a call or message back in a timely manner either way. I would suggest finding a different provider within Carson City if you want a doctors office that actually provides patient services."