Lemay Lake Apartments

"The staff is great but Olivia goes above and beyond, she super sweet, knows her stuff and never makes you feel like you’re wasting your time. I’ve lived in a lot of apartments in my day and this one is at the top of my list. The only thing I would change is the small kitchen and I wish the rent was lower, I think it’s too high for a one bedroom. Other than that I could see myself living here for a long time."

"Had a small maintenance request to fix my toilet & Billy came to the rescue! He was able to fix it the same day! The maintenance team is phenomenal!"

"Multiple service requests have been put in to fix the broken air conditioning in a room this summer, and last summer. Both years they said “it works”, but it was just the fan and compressor running, but it wasn’t blowing cold air. There was likely a leak (refrigerant is ozone depleting and if you’re not cooling, you know you have a leak and you’re supposed to fix it) In Minnesota, you only have to provide heat to leasing tenants. I was an HVAC service manager for many years and understand this.. however.. if *you provide* things such as an air conditioner or refrigerator.. they have to repair these things if they stop working. On 101 degree days, the air conditioner is blowing in hot air from outside… 101 degrees outside, AC set to it’s lowest temp setting (62) and the air blowing in was 99 degrees. I checked it with a UEI temp probe. Their room was in the mid 90s, humid and felt like a sauna. That means the building manager is paying money for electricity to run broken equipment (compressor and fan in the AC) that isn’t cooling rooms; in fact, it’s pumping hot air inside and demanding more cooling for any other rooms in the building. The maintenance crew came in and told them to turn the temp lower.. but air conditioners just run refrigerant a longer amount of time to satisfy a lower temp. So if it won't satisfy 70 degrees, then it cannot satisfy 62 degrees. This will actually cause a system to freeze up and spring leaks in the coil. Turning the temp lower doesn't make the air come out colder, especially if the unit has a leak and is out of refrigerant (Again, ozone depleting) My friend lives here and has asthma and uses a nebulizer and is having to stay elsewhere, and pick up extra hours at work because it’s too hot to be in the apartment. There’s black mold in the AC unit because of the humidity that the broken AC isn’t taking out that humidity. I'm allergic to black mold, and even those who aren't.. shouldn't be breathing it in. I’ve done commercial HVAC work in apartment buildings; but these window/wall units are essentially disposable. They’re just supposed to replace them, but in the fine print they say that AC is not an emergency. Meanwhile, high humidity can damage electronics and cause black mold (which is prevalent) I can’t believe any place is run like this... I can’t imagine someone having a child or baby in an apartment that’s 95 degrees with high humidity and black mold. Absolute zero sense of urgency, nor respect for the comfort of their tenants. When I called about this issue, the person who took my call was very polite, but I was given the obligatory, flowery language, corporate run-around to keep me reassured and hopeful, just like they do with negative reviews here. They apologize for every negative review and say “that is not up to our standards” but apparently; their standard is just telling people that, and then not fixing their problems that tenants address. Read all the negative reviews. Actions speak louder than words . Oh, after I wrote this review, they tried to reach out to me. But by then, my friends already moved because they found roaches in their apartment that were coming through a hole from the plumbing to their kitchen sink. Small roaches squeezing through alllll kinds of cracks. These are not dirty tenants. It’s a dirty building."

"Lived here a few years ago. Every bad review is correct. They do have people smoking, they do not clean well especially the common laundry areas and if something breaks good luck with that. One of the ac units broke over one of the hottest weekends of the summer and they took 3 days to get it fixed and offered NOTHING while we waited. Just don't they charge too much for the dingy apartment you get."

"I lived in Lemay Lake Apartments for 18 months. I didn't have any concerns during my lease, the complex is convenient to many locations and the property was well maintained. The Management and Maintenance Staff were responsive to me contacting them and resolved all items. I would mention that the initial lease terms are very flexible but with that comes increased costs when time to renew. I leased for 8, 6, and 4 months respectively. If I had leased for the 18 months up front it would have been a considerable savings."