Brooklyn Crossing Apartments 1701 69th Avenue North, Brooklyn Center, MN 55430

"I am a new resident here at Earle Brown and the staff is excellent any minor problems that I've had, has been taking care of immediate. Michelle and Sylvia are excellent property managers and very easy to talk to. I plan on making this my home for a long time"

"On October 13th 2022 I put in an application at their Lynwood pointe apartments . 5 mins after doing the app I received an automated email from a third party screening company saying I had been denied due to an unpainted utility bill . The bill had already been paid years ago and the apartments asked for proof that it had been paid . I sent it over the very next day . Even called and spoke w/ Michelle to confirm it has been received . She stated it had been received and it had to be forwarded to to someone else so they could override the deny . In my head I thought this was something that she would have done that day. But it was Friday . So I understood . I called to check on my app the following Monday . No answer . No voicemails saying they were closed that day . I call again Tuesday . Speak w/ Michelle and she says she forwarded it that day and is waiting on a response . Wednesday I call again she tells me the same thing . I paid a $50 application fee and had also paid a $300 deposit . I stressed to them every time we spoke I had a 4-month old baby and needed to be out my apartment by 10/31 . So today being Thursday I call . No answer . I call again no answer . I called altogether 8 times no answer . So I went to the apartments looking to speak w/ someone . When I got to the apartments there was a sign in the parking lot that stated the leasing office addy was 5601 Quebec new hope MN . I drove to that addy . When I got there the people in the office told me they no longer are leasing for the apartments and that sign with the addy should have been removed mos ago . They gave me the addy to the leasing office which was right across the street from the apartments I had already traveled to . I get there a sign on the door stated they were closed . But two women were sitting there . One proceeded to let me in . I tell them my issue and again the lady says she forwarded my app on Tuesday and has not heard back . No refund issued and no update on my app . Very poor srvc"

"Love it here! Best place since I moved to Minnesota. They keep the property clean. I needed things fix, they come and fix it within a timely matter. They respectful and understanding. Oh and love the indoor pool!"

"Shannon is the worst property manager I have had since my 8 years of renting in Minnesota. I have lived at Earl Brown for almost two years now. My first year, Shannon sent me eviction letter every month to my door for not paying my rent after I had deposited my check into their account the first of every month. Then, I will have to take a time off work to face her in the office to address the issue because before I leave work, the office has closed. She will then apologize saying that it was a mistake. This same mistake was done more than five times till I made a call to Steven Scott property that manages Earl Brown to tell them how tired and fed up I was from Shannon’s behavior. They communicated with her and she paused that. In just few times, Earl Brown stopped during in person rent payment and now online. I was happy about that thinking that I will not go through this again. I created an account on their website instructed by them and activated automatic payment. My account was charged every month without problem for like 7 months. January of 2020, Shannon just wrote me a letter threatening me eviction that i missed my rent and need to pay immediately with interest. My current account balance in my checking account attach to my rent account is $6000 and my account remains the same and no changes have been made. I’m just tired of this woman and regretted why I moved here. Moving could be my next option right now but, moving damages a lot of personal stuffs and takes time. Of all the places I have lived in Minnesota, I had never experienced this before and urge everyone of you reading this to never make an attempt to move here because you will regret this !!!!!! I now get to take off work again to meet her in the office to rectify her mistake...."

"My boyfriend and I lived here June 2019-2020 and we were satisfied with it for the most part. Units are large and shannon is friendly and helpful. Any issues or concerns I had she answered promptly. I would disagree with any reviews saying she is rude, as this is not the experience we had. There are some residents who did not follow community guidelines as stated in the lease, which can be a pain. Property upkeep seems minimal, but most issues with our own unit were addressed sufficiently by the maintenance man, who is also very friendly. Not bad overall, but property upkeep could be better and they could be better about enforcing the rules with residents. For the price it is fine."