Kratom Closet

"I came in originally looking for some CBD oil to help counteract the anxiousness I get from cannabis. The customer service was great, however I am new at all this. It was suggested by the ladies for me to buy some Red Maeng Da Kratom capsules to help me sleep and for pain relief. I had honestly never even heard of Kratom. I bought it and once I got home and researched, i found it to be totally illegal in my state and the ladies never told me that. I also spoke with my dr who told me it would react horribly with some of the medications I take. I purchased on a Saturday, never opened it, I live further away so I came back when I could which was a few days later. The younger lady remembered me but there was another employee with longer hair who was just a bit snippy and acted like I should know all there is to know about their store. I wanted to return it for store credit but the rude employee told me that theres no way the manager would allow that and I should have known it was illegal and would interfere with my medications. I asked her to call the owner and she stated he wasnt available and she knows he wont accept the return and took down my information. I literally started crying and just gave them the package back and she tossed it in the trash. I didnt want to be caught with something I had NO CLUE was illegal. Im new to cannabis and it was my fault that I was gullible enough to purchase the kratom but the employees should be more informative when it comes to products that are illegal in other states and could interfere with prescription meds. I am still pissed that I lost $20 for a package they just tossed that had never been opened. The store could have been reasonable with me since Im new and just gave me a store credit. I wasnt asking for cash back. I did also buy one product there that I like and helps me but I will not be going back and I will make sure all my friends and family know. If you are a newbie at all this like me, I suggest do your research. I wish I would have. Its a shame that a company like this treated me the way they did, especially after me explaining my situation. Empathy and Respect goes along way but obviously not here."

"I wish I could give this business 10 stars. All of the ladies who work here are incredibly nice, helpful and kind. I shop here weekly for my earth medicine. I've been coming here for a couple years now and never have I ever had a bad experience. The products are always good quality, the customer service is top tier and the ambience of the shop is on point."

"The ladies were super helpful and what they recommended helped me so much. I'm going back today or tomorrow to see them again!"

"I wish there could be given an opportunity for 0 stars, thats what I would have left. Marina in the front has terrible customer skills. When asked about a product instead of saying she didn't know she lied around the topic. BEWARE this store has homemade products to appear like they are a mainline store. FFF"

"I stopped in for the first time today, and am thoroughly impressed. They offer a wide variety of great products, and a friendly knowledgeable staff. It’s worth the drive if you’re not local."