FedEx Ground

"The people in America that work for them are nice and helpful. The call center in Pakistan is another story. The tracking system needs to be tweaked so its accurate and updated. Tired of wasting time waiting for packages that must be signed for that don't show up when text/email notices say it will be there in a few hours! FEDEX needs to do better!"

"Tracking # 724118107167 Jan 14 ordered package. Arrived at my local FedExJan 17,2024. Everyday since then tracking number says on way. I get home NO package because of weather delay. We have no weather delay for two weeks. My husband went to local FedEx and was told on truck, still No package. I call Customer Service and they could not tell me anything Sad!!!!"

"One of the contractors convinced me to QUIT my Amazon delivery job with PROMISES that my new route would be up to 45 stops a day (which for the route was an all day job, as I was delivering rural for Boone & Faulkner Enterprises). I started for Christmas season, and she assured me, if I can make it through peak, I could make it through anything. After peak season ended, my stops more than doubled. I also lost my home because I had not even worked at Amazon long enough to get my life going, so I was homeless. I was fine with the route number doubling, as I loved my route and the community I was an integral part of, so long as they understood the time factor. The bidville route. Obviously with the route number doubling, it took me longer to do the route. Averaging 10$ an hour, I still loved the job & got it done every day. I forgot his name, but he’s a manager now, Not James or the guy that trained me, but a guy that used to work loading trucks decided to start bullying me..literally making fun of me with the other drivers. I was homeless man, harassment should not be tolerated. I have not had a steady job since, nor have I been able to get out of a homeless situation. Boone & Faulkner literally ruined my life. Thanks for the support. I’m sure the bully is running the place now."

"The FedEx ground service has sent my packages back to the sender several times with the excuse that the package was damaged. It wasn't damaged when it was sent, it wasn't damaged when it left the KS facility, but somehow it keeps getting damaged at the Lowell facility. They also lost a giant wagon that was supposedly out for delivery. When I called the facility they couldn't tell me where it went. Leading me to think it was stolen by someone at the Lowell facility. Awful service. Unfortunately I can't control who my packages are sent through."

"Did not deliver package on time, stated package had incorrect address which was not true. I can bet the person delivering it just didn’t want to come all the way out to Huntsville. After contacting customer service 3x they made it where we could go to the location to pick it up because it was a costume I needed that day. But it was very inconvenient to drive over 2 hours round trip to get it."