Bradford Marine and ATV

"I wanted to purchase a new Sea Doo and trailer and I wasn’t going to pay MSRP and asked for a break on the deal! The salesman was Nick and he said we have a no haggle price but would match other offers? Well I did my homework and searched and spent almost a full day and found the exact same Sea doo with a trailer at almost 5000 less than his asking price at RIDENOW in Dallas! I sent this to Nick and he said the owner would match it knowing that I wasn’t going to buy it there. Nick than told me that since it was a cash deal that he didn’t care and makes more off financing it and was a horrible salesman that was not only rude but made me do the homework on getting the deal I wanted. I explained to him that I want to keep my money in Arkansas as you would think the owner would. So my deal went from almost 20,000 with tax to 15500 in Dallas? In my book that’s a big difference in money! If you want anything from this dealership do your homework and search the web and boat trader because there are plenty of dealers that will bargain! Nicks attitude was very disrespectful when guys like me grew up with the customer is the priority! He treated me like my money was no good and neither was my cash! And some of the text messages were just disrespectful and shame on LEV BRADFORD. Nick said they have been in business for 54 years and must be doing something right? He could be right because they are overcharging and no haggle pricing is not the way to do business. There is always a way to make each party happy. But when they make you do the homework and it did take me 8 hours of calling several dealers why would I screw the dealer willing to give you a good deal! So I’m going to Dallas this weekend to pick up my brand new Sea Doo and trailer with a five thousand dollar savings. I will have to pay taxes at Arkansas DMV but I would have to pay taxes anyways. It’s just sad I couldn’t keep my money locally and SUNRISE MOTORSPORTS has the same products and they were awesome to deal with! They just didn’t have the ski I wanted. Good LUCK EVERYONE!"

"POOR customer service. I called this establishment to order 5 different accessories for my new 2024 Defender limited. The total of these parts would have been well over $4k, and the dealership told me to call back they where all in a meeting. I guess my money is not as green as others......"

"My smart keys on my Can Am stopped working. 2 new keys cost me $187. That seems a bit much."

"would not recommend. Staff was very unhelpful and acted like they didn’t wanna be there. Barely gave us any info about what we were signing and then tried to make us pay extra for a spare tire. We spent ALOT of money on a brand new boat and did not feel like we were treated like good customers."

"Excited to get our new pontoon, however the customer service was terrible. I’m not one to write a bad review unless it’s horribly bad! 1-phone calls leading up to purchase, extremely rude. 2-Drove over 7 hrs straight to get to our appointment, which we were on time, had to wait an additional hour to even get started. 3-Boat run through, was so fast couldn’t get questions answered. Felt like we were an inconvenience. 4-We asked to make sure all manuals for accessories were there, they assured us everything was on the boat, got home, wasn’t there. Had to call over and over and wait weeks to get it mailed. 5-Going on 4 weeks waiting for paperwork to register/license so we can even use this very expensive boat!!! Not a good experience. Would not recommend working with this group. Find something elsewhere! (Hoping the boat runs better than this group of clowns, I’ll update my ratings if I ever get to use it.)"