HealthPartners Riverway Clinic Anoka

"Health Partners new TV commercial that has employees bragging them up as a great place to work. COULD NOT BE MORE FALSE! Do not work there! Nurses at every level are treated in a degrading manner by Clinic Providers at every Specialty. What a joke it is when the commercial states management has their back. DONT WORK HERE!!!"

"Last week I had a colonoscopy screening at this location. It was my first time there but not my first colonoscopy. The nurses who greeted and prepped me for the screening were wonderful, but once I reached the procedure room everything was cold and rushed. You are administered a sedative (as I said, I'm experienced) and I was knocked out cold this time. Next thing I knew I woke up in a new room by a nurse loudly telling me to wake up. I was extremely groggy and chilled, not unusual when you're coming out of sedation. Unlike all the other times, I was actually unable to open my eyes, and this nurse was briskly telling me to sit up because I had to get dressed and leave the room because she needed it for another patient - this was literally 10 seconds after she had first woken me up. I asked her for five minutes as I was feeling dizzy and she replied, "Five minutes becomes 10, becomes 15....". I was astonished. My mom then joined me in the recovery room and could see how out of it I was and tried to explain to the nurse I needed a bit of time but that didn't help either. She helped sit me up and get me dressed but I didn't feel like I could walk. The nurse (again briskly) said she could get me a wheelchair. It was absolutely ridiculous. My mom pulled her car around and walked me out. I slept in the car and all afternoon. Afterward I realized the time we left the clinic was only 50 minutes after I had been sedated!! I'll never go back to Anoka again."

"Called to get message through to pulminary doctor. No call back received. When calling to get initial concern addressed call was answered by a rude receptionist. P.S. have people answering phones identify themselves. This will curb the attitudes from staff whom obviously dont care about your patients/customers. Requested to leave voicemail with office manager Joshua Blood still no call back days later. Of the belief that no one is held accountable. Poor management or staff unsure but in my experience their 3 star rating is to high. This is sad as I've been happy with my doctors. Amazing how the other helf of the team is clueless to patient care"

"I've gone to this clinic for awhile and I've always had a good experience. The staff are friendly and the wait times are shorter compared to clinics in Minneapolis. The doctors I see here yearly for check ups are patient and I've never felt rushed."