YMCA Early Childhood Learning Center | Lakeville

"The 5 star reviews are fake ! This daycare doesn’t have your kids in their best interest ! Alana is an amazing person and it’s pretty sad that she would allow the assistant to take over. This daycare use to be amazing 5 years ago! I hope something changes !"

"I really would give zero stars if I could. My 2 toddlers started daycare at this location ( Lakeville YMCA) April 2023 my son was kicked out in November 2023 which I can honestly say he’s a hyper child with some behavioral problems. The daycare switched him to a different class with a different teacher and his behavior got way worse. My daughter (29)picked him up one day and observed that teacher using prohibited restraint to put my son shoes on. (Photo below) I kept him in the daycare because he was soon to be placed in a class with older kids so I just monitored the situation closely. After my son left in November My daughter spend time in this same teacher class and she began to inform me that my daughter behavior has changed and she doesn’t listen. A week later my daughter was kicked in the head by this teacher I was not giving an incident report until I asked for one. A couple of days later I was dropping my daughter off at the daycare my daughter ran pass her usual class and the class of the teacher that kick her. The teacher seen that my daughter was not listening to me and came out of her class demanding that my daughter(2) do as I say my daughter responded as if she was in a military school with tears in her eyes. She seemed to be scared however this was the same teacher that reported my daughter don’t listen a week earlier. I left with tears in my eyes I called the daycare minutes later and they told me that my daughter won’t be around this teacher anymore and that I should start picking her up at a earlier time which I did and she was still with this teacher several times after reporting this to the office . Today my daughter (29) dropped my younger daughter off at daycare and her usual teacher was in the class with the bad teacher my daughter say my toddler looked at the teacher and began to cry hard. My 2 year old told me yesterday that someone pull her ear. I had enough and removed my daughter from the daycare. I have picked my toddlers up with soaking wet diapers, diapers that was put on wrong and cutting up my daughter private, wet sleeves, dirty faces, missing coats. There’s also a different staff member that reported to my oldest daughter that the bad teacher is very mean to the kids and that she reported things to the office and they don’t care. Last week I was picking my daughter up as I walked pass bad teacher class I noticed a bunch of crying toddlers and she was just standing outside of the classroom watching them cry…"

"I wouldn’t recommend this daycare to anyone which is really sad. My oldest son use to go to this daycare 6 years ago and I have never had a problem. I now have a 3 year old. My 3 year old is the sweetest thing ever has never been written up or in trouble. My 3 year old started to cry when it was time drop him off and he didn’t want to go to the daycare at all but loved going to his preschool that’s when i knew something was wrong. The daycare also advised me that they help potty train the kids. While my son was there they told all the parents that the kids couldn’t wear pull ups and had to wear a diaper. Which was crazy to me i’m not sending my 3 year old to daycare with a diaper and he uses the toilet. Another staff member has told me that another staff member isn’t nice to the kids and just acts like it when parents are around. There is some good staff members there but there is a few staff members that i question. parents please pay attention to your kids queues and the way they respond when you take them there especially the kids that can’t talk."

"We've had good luck since Dec 2023. My daughter learned so much in a alittle bit of time here. Teachers are great. Alana (Director) she's cool. As for (Assistant director) Caitlyn Ignorant she made a personal disrespectful comment about whom signed my child up for childcare like that matters that was the icing on my cake. My child is no longer attending this center."

"Our experience has been very traumatic in this center and almost there is no day I do not remember it. Before enrolling our toddler, Alana, the director, gave me the opportunity to tour the room my toddler would be in. Unfortunately my child cried when I left him there so every two hours I would get a call to come and pick him.The assistant principal ( the rudest ever) told me directly that they have thirteen other kids to take care of. She always talked about these 13 other kids, as of my child was no one, not a tiny bit of emotion.After the fourth pick up, the director requested to pull my todldler out of the childcare, since they did not want him to be traumatized. It was heartbreaking to see that they did nothing to integrate him with class, to help me more. They did not include me in the process, nothing absolutely, at least to advice me to bring my blanket, orvokunteer in class, nothing at a all. I am an educator myself and I told Alana that is not how I studied or learnt in by books. Since she is an appointed director, she does not care. The assistant principal is simply unprofessional., rude and unhappy woman."