Morrie's Buffalo Ford

"Silks the truck I wanted out from under me,Curran is horrible sales, I'll go to luther for now on! Update, I just bought a beautiful 2017 F150 lariat from Miller Chevrolet, cost me 30k but they took my BMW trade in, Curran didn't ask me my price range, or if he could look for another truck, poor sales here like I said, one star"

"Update 2/28/24: I called the dealership at the number below and they have yet to return my call. Apparently, the service department only offers lip service as well. I sought out Morrie's because of the positive feedback given from female friends and family who are long-time loyal customers. I would never suggest this dealer to anyone I knew or personally liked. Reflecting on my buying experience with Jeremy Kent; I felt like he was distracted, high-pressure and was not clear about the terms of the contract, financing, or trade-in. The critical issue I have with the sale is the condition of the vehicle and the response to my concerns. I took my new car into my personal mechanic for an assessment two days after I bought it. They diagnosed class three passenger-side valve cover gasket leak. I returned home and emailed Jeremy immediately. The ultimate response was that, two days after the sale, Buffalo Ford wouldn't stand by their product. They suggested as a team, including the General Manager, Brett Kramer, that I use my two-day-old vehicle warranty to have the problem fixed myself (but at their service center, of course). The whole experience feels like fraud. Due to the quality of the overall assessment of used inventory and the perceived dependability of the vehicle service department, it is highly unlikely that I will be a return customer. Additionally, I have a difficult time putting trust in Morrie's service department to further service my car under warranty. I am skeptical of the quality of the work that will be performed in the future when the preliminary review of this vehicle has either missed or dismissed something so fundamental to the quality operation of any vehicle."

"We recently purchased a new to us Lincoln Nautilus and had a very pleasant experience. Our sales team was flexible and not pushy at all about our choices. Quite on the contrary, funny and personable to be quiet honest. We have recommended this dealer to our friends and family. I have purchased all of my vehicles from Morrie’s Ford dealers both at the Minnetonka and Buffalo location’s. I’ve never been disappointed in their ability to deliver great customer service at a reasonable price point."

"Had a wonderful experience with Buffalo Ford. Service writer Sheila made sure that all issues on our truck were taken care of. Great communication during the whole process. We feel like our truck was treated as if it was their own vehicles. The technicians we heard from (Mike and Jay) were informative and thorough with what needed to be done to our truck. The only thing missing was we never got to see their superhero capes. :) Great job Morrie’s Buffalo Ford. Would recommend to anyone."

"I drove 2+ hours to get to Morrie’s in Buffalo and it was well worth the drive. J.R. Helped me out and let me test drive my car twice and helped me with all my questions. He’s the realest and most personable salesman I have ever met. Loved the car enough that I went home with it that night. Finance guy Rob was super funny and also very personable. He helped with any questions I had and even explained things twice when I called my husband for assistance in deciding. The Lincoln Corsair we got was also loaded and such a good price for the condition and miles it had on it. Will be back for the next car, hopefully not too soon!"