Turner Transmission

"The lady was a bit rude and they never got back to me after I left a voicemail. I needed a new transmission, and they had diagnosed my car as needing one. That's as far as it went. I could never schedule to get my car in."

"The worst transmission place ever. We took our truck for a transmission rebuild and asked for him to quote it before he did any work. He never called us back with a quote. We called to see if he had done anything because the tow truck took it to the wrong place. We had to pay for services he never even did. I do not recommend this place. He is very rude and unprofessional."

"by far the WORST transmission place around. they have had our truck for almost half a year & hasnt moved. everytime we call they say itll be done by the end of the week. theyve been saying that for MONTHS."

"My brother inlaw recommended this place so I paid Danny Turner to rebuild the transmission for my 02 Toyota 4Runner and this was back in later summer of 2021. After the rebuild I had the transmission put back on and it did not run correctly so he said to bring it in and he will work on it since its under warranty. Since then I've called multiple time to check on the status of the repair and no one answers the phone. A lady who works there finally picked up and told me she had no clue about the repair on my car so I asked to speak to Danny. I was told he would call me back, that callback never happend. 6 months have passed and still no phone call or no one answers. Finally, at this point he finally tells my brother inlaw and I that he is working on the car and he figured out what was wrong with it (it was a lie again) and he was going to fix it and test drive the car before we pick it up. Dead silence after that. So its well over a year now and at this point I had to get my SUV towed to the dealership to have it repaired along with a full refund. This is how they treat their paying customers, lies after lies and poor customer service. Could have been honest with me from the beginning and admit that he has no knowledge on how to fix the issue then I would have went else where. He wasted my time with nothing, but lies. This guy definitely lied on his resume and I work in a heavy traffic health clinic and I will definitely tell my patients to never do business at this place. SPEND YOUR HARD EARNED MONEY ELSEWHERE."

"As far as great guys and work? I would rate them 4.5 stars, but they are in the service business and therefore they are required to communicate to customers, on this I have them a 1.5 and only because they are nice guys. They never returned my calls and kept me guessing for 3 weeks plus. I was out of state with my truck left with them.. all in all if I was local I believe it would be better, so that's it. Great guys..just poor communication and I tried and had my brother who is local even have a difficult time."