Faithful Auto LLC

"I do not recommend taking your Mopar to this shop. Lack of communication for a major issue that was caused at the shop and was turned around and blamed on me. Little did they know I am knowledgeable about vehicles especially my car. I was doing you all a favor with giving you my business. Towed my Challenger out of there to reduce further damages and got it fixed the same day. Let me know if you have any questions and I can provide more insight and details."

"I WOULD NOT TRUST THIS PLACE THEY HAVE A PERSON NAMED MIKE S GRINDSTAFF THAT WORKS AS A MECHANIC .HE IS VERY CROOKED AND DISHONEST HE HAS SEVERAL JUDGMENTS AGAINST HIM HE EVEN HAS 2 JUDGMENTS AGAINST HIM FROM ARKANSA TOWING COMMISSION ANY PLACE THAT WOULD HIRE A PERSON LIKE THIS IS NOT A RELIABLE BUSINESS"

"Thank you Faithful Auto for being our one stop shop for all our personal and company vehicles! Nice to drop a vehicle off and get multiple things fixed at one time plus trust it’s fixed the right way the first time!"

"This place is a good place to do your car repair never had a problem with them and always honest"

"DO NOT TRUST! I am very disappointed with Faithful Auto and do not/will not ever recommend them to anyone. We took our Expedition in on May 19th and was told the fuse box needed replaced. Was quoted 1,000 dollars. We asked them to look over the vehicle for any other major issues before spending the money to fix the fuse box. They called us back with a few things they saw may need fixed soon such as the brakes. We told them to just fix the fuse box at this time as my husband would fix the brakes himself. We were told The vehicle would be finished May 24th or 25th. When checking on the vehicle status we could never get a call back. June 4th we reached an answering service letting us know the shop was closed for vacation and no one would be back until the following Monday. Yesterday, June 12th I call to check on the vehicle and informed it was finished. I asked for the total and was told it was 1,500 dollars. When asked why the price went up I was told they replaced the fuse box and the brakes. I told them we did not ask for the brakes to be fixed. The shop continued to say “someone” called and said to “go ahead and fix everything”. When I asked for a name of the person, they couldn’t provide me with a name or a date or any information whatsoever. We ended up having to pay for a service they performed without permission and continued to then say it was my husband who called. Very poor business ethics. Nothing Faithful about this shop."