Behavioral Health Services of Arkansas
10 Corporate Hill Drive, Little Rock, AR 72205
Location & Phone number
10 Corporate Hill Dr #330, Little Rock, AR 72205, United States
About the Business
Behavioral Health Services of Arkansas is a leading institution located in Little Rock, Arkansas, dedicated to providing comprehensive mental health services to individuals in need. Our team of experienced doctors and health professionals offer a range of services to address various behavioral health concerns, including therapy, counseling, medication management, and more. With a focus on personalized care and evidence-based practices, we strive to help our patients achieve optimal mental well-being and overall wellness. Visit us at 10 Corporate Hill Drive to learn more about how we can support you on your journey to better mental health.
Photos
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"From the receptionist to the nurses to Dr Kappola l received excellent care & attention to my needs,they are all courteous & helpful with all my needs. I truly felt like they cared."
"For anyone that would love to get a great Therapist request Elisha (the most amazing person in the world) You will probably have the pleasure to speak with Rudy (Mr. Awesome)who will be the person to hook you up with a therapist. Life is hard enough so reach out for Help!! If you are reading this you are reading it for the right reason. Keep walking forward! Reverse and neutral suck!!!!r"
"I absolutely adore my therapist! Ms. Simpson has worked with me for almost two years. We were first linked during the pandemic, so all of my sessions were via Telehealth. The first appointment was my intake appointment; it was not a therapy session. This is standard procedure and was used to provide me with her diagnosis. From there, we have worked on my needs and she has been amazing. I am a completely different person from who I was when I started working with Ms. Simpson. For the first time today, were were able to meet face-to-face and she is just as wonderful! I really do recommend Behavioral Health Services and I definitely recommend Ms. Simpson. :)"
"It took me 3 weeks to get an appointment here and before getting that appointment I had to fill out a new patient form online. In the packet, they asked why I’m seeking therapy and I explained thoroughly and then they called me back with the day and time to be there and told me Rene Simpson also known as Carlotta Simpson would be my therapist. When I arrived and started speaking with Rene, she did an assessment and only asked me yes or no questions from a sheet of paper. She didn’t ask me questions to go further in depth with that I was dealing with. She didn’t take the time to truly understand me as my therapist. She seemed one sided and not willing to be open minded during our first session. She was rude, continued to speak over me and stayed on her phone and computer the entire time I was with her. My session was supposed to last 2 hours and we didn’t even finish an hour before she told me she couldn’t help me. At this point I was frustrated and just wanted to speak with someone else or leave. Before leaving, I spoke with her supervisor and was able to provide the issue I was having with Rene, also my reasoning for coming to therapy in the first place. She was a lot more understanding and provided me with another appointment the same day with someone else. In my opinion, I didn’t have a great experience here. I didn’t get along well with Rene and feel as though she could’ve performed better and done her job. But I’m thankful to have another appointment the same day with someone else. Which is why I’ve given 2 stars. If you’re thinking of choosing this place, I personally believe there’s better choices."
"It's a pain to try to get an appointment, you have to listen to an entire recorded message with no options for an appointment then wait on hold just to say you'd like an appointment. If you speak with the doctor over tele-health, you will hang up with him and then have to call back up there for a follow-up appointment. It's been months since my daughter has talked to her therapist because the appointment is either canceled or no one takes the time to notify me that is has been changed from tele-health to in-person without asking me or her first. We've been using them for over a year and it has been less than ideal since we first started trying to see an actual doctor. The intake guy was great, the therapist is usually great, the doctor...I honestly can't say much about him since I've seen him over video about 3 times. I will say that the doctor and therapist do not seem to communicate with each other about the patient they're treating which is disappointing. The office staff in the location of doctor, the one time I had to deal with them in person were not friendly. They treated us both as a complete inconvenience, so much so that we ended up leaving the office and talking with the doctor via tele-health. One of the women even came out into the waiting room that we were sitting in to tell us that we were there too early. Then the doctor acted like I was in a hurry and needed the appointment to end soon, so he only spent 20 minutes of our scheduled 1 hour. I hate that a mental health facility can treat a patient poorly, but these people have. So much needs to be improved on, and most of it lies with the office staff. The 3 stars are solely based on the care received when NOT dealing with the office. The office itself doesn't meet the expectations of a 1-star review."
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