Arby's

"I stopped coming here for over a year due to horrible experience.. I recently started coming back about every other day for the last month and I MUST say things have changed staff Is really nice food is always hot and fresh & any problems I’ve had with the app not working for promos they’ve kindly just keyed everything in and honored it .. I love Arby’s and live less then 5 minutes from here so I’m so glad things have turned around for the better"

"It really shouldn’t be this hard to get your order right. Overcharge and under-deliver. For example, my most recent trip was at 7:30pm. Drive through was empty and I placed my order for a chicken bacon Swiss sandwich. I asked if I could substitute the Swiss cheese for American cheese and the lady confirmed this was not a problem. They asked if I wanted my receipt and sure enough the receipt shows the substitution. They made sure to charge me .75 cents for an extra piece of cheese even though it was a substitution. Got home to find that they didn’t even substitute it. In fact they charged me extra for the sandwich with Swiss cheese. Even worse, the sandwich looked terrible and tasted even worse- there was copious amounts of honey mustard lathered on the sandwich and after one bite I’m fairly confident it wasn’t actually honey mustard or something was very wrong with it. This is the first time I’ve had to throw my entire meal in the trash. Do yourself a favor and pick another place or eat a bologna sandwich at home."

"This is now the third time I've came to this Arby's and wasn't served. I'm currently sitting in the drive thru at 10: 39. Claims online yall don't close till 11 but yet now the third time i have pulled up and no awnser from the speaker. It's like they expect you to sit there until they are closed because their too lazy to do their job. Look I worked fast food for over 7 years and I know how it's supposed to work. Apparently your Gm needs to visit more often or take a little more pride in your store and serving your guest. Unacceptable to say the least. I will be calling corporate Monday morning."