Pampered Hair Haven

"I have been a customer of Pampered Hair Haven since approximately 2003. I remain a customer for several reasons: 1. The owner is very meticulous about bringing the best quality hair to the customers. 2. The hair offered has versatility. You can get braiding hair, crochet hair, weaves etc., the installation options are endless! 3. If you want or expect great customer service this is one of the few businesses that prides itself on your experience with them. I’m a customer for life!"

"I had the pleasure of being a customer of Pampered Hair Haven, and my experience with Joyce was absolutely fantastic! From the moment I walked in, Joyce's warm and welcoming demeanor put me at ease. Her skillful expertise and attention to detail during the styling process truly showcased her talent. The salon itself had a vibrant atmosphere, and the staff was friendly and professional. I left Pampered Hair Haven feeling not only pampered but also with a stunning hairstyle that exceeded my expectations. I highly recommend Joyce and Pampered Hair Haven for anyone seeking a top-notch salon experience."

"Thank you so much to Joyce for helping me! To say I needed a confidence boost is a huge understatement and Joyce over delivered any expectation. I came in for my initial consultation thinking I wanted a wig and left with learning about I tip extensions. I absolutely love my beautiful hair extensions that matches my texture and curl PERFECTLY. Joyce is so professional, she really cares about her clients satisfaction. I am officially a life long customer. Thank you so much Pamper Hair Haven."

"By far the worst experience ever at Pampered Hair Haven. I did my research and decided on micro link extensions to add LENGTH to my hair, after having my hair thinned out at FS and the stylist accidently using the wrong scissors. I choose Pampered Hair Haven as they had the shortest wait time (I see why now). I had a consultation with Joyce, she confirmed my hair was perfect for micro link extensions. I purchased Pampered Hair Haven's overly priced hair on the spot, to save the appt spot I was wanting for the following Saturday.... only to find out I could've bought the same amount of real human hair online for $80 (I paid more than triple that). On my install appt day, Joyce "finished" my hair with barely any length added.... When I said I was doing this FOR THE LENGTH, Joyce stated she "MISUNDERSTOOD me" and thought I was wanting her to "fix the bad cut"... which I NEVER said... I was very clear about wanting length. To "fix" this "misunderstanding"... Joyce charged me for more hair.... When Joyce finished instilling the rest of the hair, I expressed to her it still didn't look how I was expecting it to. She told me that it was because it needed to be CUT, then proceeded to tell me she sends all her clients next door to Connie (Hairs to You is the name of her salon)... during THE WHOLE CUT... Connie is making comments that she knows "nothing about extensions"... (the "trim" also costed $30 on top of everything I paid at Pampered Hair Haven) I also learned after the fact that extensions should ALWAYS be blended with ONLY a razor and this SHOULD ALWAYS BE INCLUDED in the process of instilling extensions. Scissors is NOT the best way to blend hair extensions. I brought my concerns to Joyce after a couple days of TRYING to work with the hair. She agreed to "fix what I was seeing"... While at Pampered Hair the 2nd time... Joyce tried to gaslight me several times about how the "hair looked" it was very uncomfortable and unprofessional, she even brought her coworker into our conversation asking her for her opinion and speaking FOR her that it "looked good" and stating she "saw nothing wrong". I expressed being completely dissatisfied STILL and pointed out that I still see the links showing through and that it was uneven in the back when she finished. Joyce stated I was being very "nitpicky", she would need to "add more hair to achieve the look I am wanting" and she would "need to charge me if she continues to do more work". (2 weeks later I got a 2nd opinion from Kelly at Trio Salon, she stated because there was SOOO MUCH hair she recommended REMOVING the links at the crown and it will STILL blend nice, the total opposite of what Joyce stated.) Joyce also on this day stated to me I had "self-esteem issues" and "I won't be satisfied no matter what is done to my hair" (who talks to any human being this way... let alone a customer?) Then proceeded at the end of this experience to take pictures of my hair to continue her gaslighting and EVEN HAD TO MOVE hair strands around before snapping pictures on her phone. By far the MOST unprofessional and WEIRD experience EVER. I left Pampered Hair Haven completely dissatisfied with THE SAME ISSUES she agreed to fix and I was not willing to throw in more money after spending nearly $700 for this whole terrible experience. Pictures posted are 2-3 DAYS after leaving Pampered Hair Haven the 2ND TIME. Kelly at Trio Salon filled in the HUGE hole in the back w/ the excess micro links from my crown and blended everything with a razor at the end! I am so grateful Kelly was able to fix the bad work I had done at Pampered Hair Haven at such a low price, now I am able to keep the micro links in my hair and wear several styles. I was not able to wear my hair down before without walking and the links showing through. I ALSO can EASILY put my hair up and NO links pop out. I was NOT able to do this before either! Kelly from Trio Salon stated the links were installed way too close to my crown and their was no pattern used. She stated it appeared "a NOT licensed person instilled"."

"Joyce is truly talented. She is the only one I trust with my hair. I’ve been going to Joyce for about 6 months now after losing some of my hair due to stress and weight loss. Joyce helped me feel like myself again! She does such a great job and is just a kind person!"