Riffraff

"I ordered a sweatshirt on the website for in-store pickup and an order on the app for shipping. The girls were extremely helpful with trying to switch my orders around and making it as easy as possible. Been shopping here for years and am always impressed with their products!"

"I've placed several sweatshirt orders over the last year with Riffraff because their products are not only great looking but also are of the highest quality. They always ship promptly and offer excellent above-and-beyond customer service! They are now my Go-To store for gifts. If you haven't tried a corded sweatshirt, order one now...Fabulous."

"Kali Harrison is a rockstar! My order was already in the process of being fulfilled and I reached out to Kali and asked if I can get a different size. In under 2 hours, she was able to find my package, unwrap it and swap it to a different size! This is my first time ordering from Riff Raff and it won't be my last. Thank you so much for such amazing customer service, it's greatly appreciated!"

"Very poor customer service (as in nonexistent). Very poor quality products. I recently placed my first order with this business and never again. Not surprised to see many other reviews on here with reports of damaged items being sent out and no response from customer service. Also they definitely take way too long to ship items after they’ve already charged you for them. It’s no surprise they only offer store credit for returns, because when you send out damaged products of course people want to return them. Trapping people into store credit must be the only way they can make money. And the audacity to deduct return shipping from the store credit?! I wouldn’t have to return the item if your employees hadn’t sent a sweater with a black ink stain on the front and a 2-3 in run/hole in the sleeve. It’s literally not even worth returning. I don’t want anything from this store ever again. Long story short, don’t waste your time with this business. They send damaged items, don’t respond to customer concerns and make you jump through hoops and basically just steal money from people to keep the business afloat. Zero stars isn’t an option."