Hy-Vee Pharmacy

"Love Hy-Vee! My favorite"

"Please get more qualified help. Lately things have been bad with picking up my medication. Not enough in stock and getting only a partial fill. That costs me more gas and time to keep driving back to get something that is supposed to be 1 month's supply, and is not in stock. This is why I left my old pharmacy."

"Worst pharmacy in the city. Stand at counter for 15 minutes while people in back look at me. No one acknowledged me so I left. I will never go here again nor will I buy the overpriced groceries."

"I've given this pharmacy five occasions to meet my monthly prescription refills and they've always either been late or given me less than the prescribed amount. Why even have an online refill system if it's not actually ready for pick up on the day they say it's ready??"

"I used to work here- First off, the pharmacists and the staff work their butts off to get patients scripts filled day in and day out with little help from management ( store managers and corporate- they literally just don’t care about anything except making money. During covid vaccines I turned someone away because we were so backed up and literally was a 3 hour wait for shots and the manager looked at me and said “ your letting money walk out the door ?” Yup - I’d rather money walk out then possibly make a mistake and Harm a patient. ) to the people who complain about not getting their meds in time, hey they are hiring you can go fill out an application and then maybe it will speed it along. I don’t think patients understand that pharmacy isn’t a fast food place, this isn’t Burger King and customer isn’t always right. Sorry but maybe instead of complaining about your med not being ready because you dashed right to the pharmacy or misread your text, why not either 1. Call the pharmacy 2. Ask NICELY not demand. 3. Sometimes we have to order meds, it’s life, we are regular people too. Customers are so rude to pharmacy staff and then managers expect us to just smile and see okay cool. No one deserves to be treated the way people treat the pharmacy staff. I personally think anyone who is a manger or corporate or anything part of Hy-Vee pharmacy needs to actually work in the pharmacy for at least 3 months and then they can something. Because those pharmacy staff are rock stars for what they deal with and the only reason I left was management"