Clothes Mentor

"Clothes Mentor in Burnsville is absolutely the best and the staff is amazing! I brought in a container full of clothing and shoes yesterday they gave me extremely fair pricing for all of my items. Awesome store check it out for shopping and consignment!!"

"I’m really disappointed in the service and treatment I got here. I brought in a Canada Goose parka coat, in great condition. The coat was about 8 months old. They told me there was a water mark under the sleeve, to clean it and bring it back. I cleaned and brought it back, they then said there was “pilling” on one of the cuffs of the sleeves and they couldn’t take it. I have pictures of the coat so other customers can decide if they think it’s “pilling” or a couple of fuzzies that can be brushed off, but I said I understand and left. I ended up selling that coat elsewhere quickly. A couple weeks later, I come back and see they’re selling a very old version of a Canada Goose coat from 5 years ago where the collar was very old and raggedy for $1000+. I was appalled because they turned me down for a water mark & a couple of “pills.” So clearly, their buying due diligence isn’t fair at all and maybe there are other reasons they don’t treat customers fairly."

"I called before I came, made sure I could bring what I was bringing in the quantity I was bringing it. This was not a short drive to make. I arrived at the store and what had been discussed on the phone was not what the people behind the counter were enforcing. It's my second experience with this location that has been extremely disappointing. There's really no excuse for telling someone something is okay over the phone and then changing the story when they arrive at the store. It's not good business and I just won't be back. There are other ways to sell clothing. Skip this location."

"A treasure found every time!! I love the quality of items and name brands available- very helpful staff- unbeatable prices! My go to store for over 8 years!"

"This store has been our go-to for a few years. Visited this week with clothes to sell and was very disappointed!! After 2 plus hours and two trips back, I was told my second tub had a scent, and they didn’t even take anything out. They took a handful of items from my first tub. Everything was laundered the same. Very disappointed in the new owners! Guess I will find a new favorite elsewhere! My items were clean and freshly laundered! I took it elsewhere the very next day and was given $60 for over 50% of the items!"