Valvoline Instant Oil Change 2401 Hennepin Avenue South, Minneapolis, MN 55405

"I ordinarily never do reviews, but in this case, I don’t mind at all, I’ve been going to the same Valvoline location, in Minneapolis, for nine years now, and I live in St. Paul, which has locations and other companies to do the same service. I only go to this specific location, because, they’ve always given me the most consistent service, information, discounts, great attitudes, and consistency of work and always great results for my vehicle. I started going to Valvoline after trying many other brands, I had 21,000 miles on my car when I bought it, I took it to Valvoline at 23,000, and now my car has 103,750 miles on it, and it runs like a top. I also get my wiper blades there that last for a long time , and they always have the interior filter for my model of car, which I change quite frequently. What more can I say, great service, excellent employees, great products, and satisfaction. Thanks very much. Andre F."

"Fast service, convenient location, plus friendly, and knowledgeable staff make this location a winner in my books. 8n fact if you can't change your own oil, then I would recommend letting these guys and girls do it!"

"Let me start off my saying that 1) I had been here before to get my oil changed with no issues, and 2) I never leave 1-star reviews because there’s usually an explanation or reason for less than stellar service and typically not the staff’s fault. BUT. I stopped by 30 minutes before close knowing there was a chance they wouldn’t be taking any more customers for the night, but when I arrived the sign said “please wait, one of our staff will guide you in” so what did I do? I waited, blocking the sidewalk like an idiot assuming someone would come out soon. Well the minutes kept passing, and I could see staff glancing my way between servicing the other cars and I kept thinking surely, someone will come out soon to talk to me or tell me no more customers for the night (also for context, my phone was dead so I couldn’t call). 30 minutes go by and it’s now closing time, but I thought hey, they’ve seen me sitting here by the please wait sign for half an hour, someone will definitely come out now to change the sign, and they might be able to squeeze me in. Another 10 minutes go by, the last car inside leaves, the staff look at me one more time, then TURN OFF ALL THE LIGHTS and disappear. I couldn’t believe it. I’ve never been so upset by staff treatment of a customer this like before (coming from a former-service-industry millennial and not some angry entitled old boomer)."

"Like a spa day for my car. But you didn’t put the underbody covers back on my car! Just got home, checked they were there before getting the oil change."