O'Reilly Auto Parts

"I bought a battery from this store yesteday and the store manager rung me up And brought the battery to me. I paid with cash and put it on my account. I didn’t need a battery I never even took it out my car. I go to return it with my receipt and this same manager is telling me this is not the battery she sold me. She was rude hostile and very unprofessional. I asked her to rewind the cameras to show what battery she gave me because there was no way this wasn’t the one. She refused then said for me to get out. I told her I wasn’t going any where until this got figured out. She slammed my receipt down said we’ll find some where else to take it to and walked to the back. I am currently waiting on corporate or the district manager to get back to me about the camera getting watched because I’m not about to be out of 200 dollars because of whatever mistake she made. What is the point of the cameras if not to protect them and us . I am a regular at this store and can’t believe the way I was treated . Terrible service"

"This auto store is the best. They go out of their way to assist, are competent, well informed and also friendly. In a time of diminshing customer service, O' Reillys is exceptional. They also carry helpful stock."

"TLDR: poor service, bad communication from management. Fine part selection in store. My left side driver mirror was stolen recently, and I called around to find a replacement. I was lead (told on the phone) to believe this location had the correct part in store (which was a relief!), but they sold me the wrong piece. I went back to exchange, and they let me know they’d need to order the correct part, which was 3x more expensive than I was originally quoted. I went for it and, 5 days later, again the wrong part. Maybe it’s on me for not doing enough research/being too trusting, but I usually go to a store like this for some help and guidance. I was disappointed by the service at this store, and decidedly went elsewhere. I’d recommend you do the same."

"I can not say enough good things about the staff at this location, but for this review I especially mean Phil. I came in to get my voltage tested and when I originally thought it was my battery, he was such a big help getting the new one installed. Thankfully, Phil was still on shift when I came back later and needed to replace my alternator. He took the time to answer all of my questions, talk through logistics of installing an alternator, made sure I had all the tools I needed, and gave me some great tips for the future."

"Nice friendly services they even help you take the cover off the blower motor.thank again!!"