Domino's Pizza 355 Willow Bend, Crystal, MN 55428

"The food here are well prepped, cooked to order, and tastes great. The only thing about this place is their lack of accountability to the their customers. My experience on March 19, 2024 will probably be my last for this Domino's. Did not get my 2 two liter of Coke I paid for. Contacted the store at 1pm. they confirmed and acknowledged someone will bring the rest of my order to me. By 4pm, I know it would not be coming. Called the store if they could just refund the difference, no pickup 3x. Waited 10 mins per call at 4pm, 5pm, and 6pm. They have caller id on their end! Rep or staff confirmed with me on my initial call about my contact info and stated they have caller id because they did not ask for my address nor phone number. If you mess up that is alright, but at least follow through and fix it like YOU stated!"

"Should have read the reviews before I ordered! I got my order halfway done as I asked (WELL DONE) also paid online & delivery man (scott) forgot my water! Upon calling I were told the driver would bring it to me & NEVER did also the cinnamon bread was bread no cinnamon whatsoever 12/29 won’t be ordering from them in 2024!"

"Ordered on line and said 38 minutes. After food was not here in over an hour I called in to inquire. I ws told it would be 2-3 hours longer as there was only 2 people there. Before I could ask if I could cancel my order, she stated she didn't have time for this and hung up on me. Finally got my order 2 hours after I placed the order and of course it was cold. The driver was very apologetic. I'd rate the driver 5 stars, and the management 1 star."

"When I was handed the box, I thought, "Is there actually a pizza in here?" Then I opened it and saw this. It's a large, but I ate in the time it would take to eat a small. I may not be able to order from this place again. I'd like my tip back."

"They made my pizza wrong. I called them for 25 minutes and nobody answered. I went to the store and after 10 minutes a driver went in. I explained my problem and showed him that I had been calling and he told me the phone had not ringed. They told me to call again and after a couple of minutes they answered. A girl answered and she told me that they would refund my money the next day. I explained that I didn't want a refund but to have my pizza remaked as it was for my 10 year old kid. She said she couldn't do it. I would never order pizza from Domino's again"