Walgreens

"People aren't very nice. Not understanding. Puts back medications if you don't pick it up within like 3 days. Only calls you once to let you know your meds are ready. Mailing is only accessible through an app, not everyone has the app or even a phone."

"Went in for a blood pressure cuff- marked down to $29.99 rang up $49.99 three kids working the till couldn’t figure it out, we’re laughing about it looking high. One older man came over and figured out it was only for rewards- asked how and in the tiny little corner of tag it said with myW. What is myW???!? Oh it’s rewards- completely intended to be hidden. Kids were rude as I left as well. No management and kids were obviously smoking weed"

"Tonia in the photo department is a gem of a human! Super friendly, humorous, and a hard worker. She was so helpful in getting me my passport photo quick. Thank you, Tonia!"

"Waited in line at the drive thru pharmacy nobody waiting but us even inside. The Lady inside saw us and ignored us. Another man came to the window she happily helped him. Then ignored us again. We go in. No line. But she turned to help the car after I was waiting inside. Horrible service"

"I rarely complain, but this experience has been absolutely ridiculous. I am posting this 10/18/2023, after the pandemic has ended. I scheduled an appointment for the endemic COVID vaccine. My appointment was for 10 a.m. and it told me to arrive at 9:45 a.m., so I did. I was successfully checked in and they took my insurance card and I had already filled all the forms out online so I was just waiting to get vaccinated. Half an hour goes by and there is no movement all. There is a person waiting for their shot who arrived before me who is still waiting. And that person is waiting because the pharmacy staff failed to check them in when they arrived. Mind you, this person did check in with the pharmacy staff, the staff just failed to check them in correctly. Had I not asked what was going on on their behalf, they would probably never have been helped. That person had to continued waiting and get rechecked in. Over 45 minutes after I arrived I was finally told that my insurance rejected to pay for the vaccine, so I couldn't get it there. I am leaving now, having wasted an hour of my day standing by the pharmacy counter with sick people coughing all around me to be turned away after I had filled out this appointment online many days in advance. I had to do no paperwork at all. And still was stuck with this wait and ultimately no vaccine. Ultimately, it isn't Walgreens fault that my insurance declined to pay for the shot. But after having witnessed the absolute disfuncion and disorganization of this pharmacy operation. I WOULD NOT FEEL SAFE, trying to utilize any pharmacy services from this pharmacy. I'm just astounded they are allowed to operate."