Janson Cleaners 29605 North Cave Creek Road, Cave Creek, AZ 85331

"Janson did a fair job of cleaning and delivering my work clothes weekly until they managed my winter coat. The hood had never been removed. It was returned with a splayed connector. I contacted them for repair which they grumbled about but finally agreed. However upon return, they billed me $20 for the repair. When I asked them by email to reconsider since the coat was damaged in their care they proceeded to call me and say they feel it was not their issue. The gentleman proceeded to tell me why they did not want to remove the charge even though I was a weekly customer. Honestly, I have no patience for businesses to be adding that kind of stress to my life. If you want a dependable, customer focused company, this is not it."

"I went in there to get my pants hemmed 2 inches a very simple job could not do. She told me 14 days! Not a vety happy person! I accidentally went to the wrong cleaners. Janson the lady was pretty rude at the front would not answer a direct question. Told me to go drive up to the alteration place to see if she could do it sooner not accommodating at all! I realized I went to the wrong cleaners around the corner, tucked in a little Cove is Tide dry cleaners awesome very friendly, easy reasonable great place. I will give them a five stat ⭐️"

"We dropped a winter coat for dry cleaning when we picked it up it was ripped in two places , took it back and the owner was so rude and defensive and said the coat is old although on the receipt it didn’t say there were any damage to it when we dropped it and charged us $13 and would not fix the problem will never be back. I don’t recommend this place to anyone."

"I have been going to Janson cleaners for 8-10 years. I have ALWAYS experienced excellent customer service. The owners obviously take time to emphasize the importance of this aspect and hire friendly helpful staff. Norma the skilled seamstress there has hemmed every pair of pants I buy she is exceptionally good. She has had to tailor some outfits for formal events and the clothes are perfect every time. I am disappointed to see the poor reviews because this cleaners is one of the best. Thank you to Norma for your hard work over the years. I appreciate this business in our community"

"I worked here as my first job. This place was originally a family owned business but no owned by a very diligently kind Jewish guy who will do his best to get your clothes in tip top shape! This place was good experience for customer service skills and this location has a drive thru window! Lots of loyal customers and lots of good reviews. If you were wondering that's awesome. Very nice people work here and if they don't get the spot out the first time they will try their best again and again. That's excellent service!"