Mas Income Tax

"I made an appointment to see Mario. I show up and he's busy with a customer. I finally get someone's ear and she ask him how much longer. He has no idea, doesn't acknowledge me, doesn't come over and apologize and ask me to wait a few minutes. Nothing. How long am I supposed to stick around? Until his next appointment arrives? I drove a half hour each way. He should be paying ME for wasting MY time. This is bad business."

"My dad went to this place to get his taxes filled, a tall thin lady of darker complexion helped him. My dad sneezed during the process and the lady who was helping him decides to grab a sanitizing spray, the spray got into my fathers face and into his eyes. My father has blood pressure problems as well as other health conditions and is taking medication. I had to drive him to the ER because his eyes were so irritated that he wasn’t even able to open them anymore. I went down to the office to complain about this, the owner Miguel Santana was present and had nothing to say. I will move forward with filing a complaint with higher officials and BBB. I don’t recommend this place, unless you want your father blinded with sanitizing spray."

"Best place to get your taxes done, very professional, caring and excellent people, we have been coming to MAS for more than 10 years, while in Yuma, and even after we moved to the Phoenix area, Miguel Angel comes to the area and schedule appointments so he can still serve you, he explains the process and always try to get the best results for you, hope he can continue to do our taxes for some more years, and all his staff in the Yuma office are very professional and super polite."

"Definitely come here if you're military. Mario knew how to handle my complicated move and out of state taxes. Easy access for an appointment! I'llI use them from now on. Great availability for appointments and was a speedy process. Thank you!"

"After having my taxes done here for many years, they have become very unprofessional, irresponsible, and have shown horrible customer service. From Mario, Alma, and Leslie. Would not recommend this place at all!"