Hicken Air

"Shawn and Gio provided excellent service. They were prompt, professional, and explained everything along the way so that we understood what had happened to our heating system. Top notch service techs who will put a smile on your face! Definitely will use Hicken Air again and will ask for Shawn and Gio."

"I want to give a huge shout out to a few people at Hicken Air!! This goes to Sierra, Orlando and Justin T. Thank you for being so professional, personable and kind to us. We have used Hicken Air twice in the last year and have been so happy with the service they have all provided for us. We will continue to use their company for all of our air conditioning needs. I highly recommend them to anyone who is searching for a great air conditioning company!! They deserve 10 stars!"

"Shawn was excellent in his presentation. He was very friendly , informative and helpful. Also , I appreciate the fact that we never felt rushed while going over everything. He gave us the time that we needed in making sure we were set. Great experience from Shawn . Thank you"

"Upon receiving my no-cool call, they were able to dispatch Garrett the next day who arrived on schedule. Shawn later took the lead and was able to diagnose my issue quickly and provided an estimate for the fix on the spot. Shawn really knows his trade! They completed the job as soon as they received the needed part. Dealing with both the field personnel and the office was simply effortless and I would recommend Hicken Air to all my friends and family!"

"Where do I begin? Summertime brought the first heat, for the first time ever our unit kept throwing the breaker. I called Hicken Air, been working with them as far back as I can remember, I think they’ve been in the valley for 15 years or so. First guy I talked to was Shawn H. Friendly, extremely knowledgeable, likable and very professional. Shawn quickly knew we’d need eyes on the unit so he wasted no time and sent out Jeremy. No nonsense kinda guy. Professional, courteous and knows his stuff. The diagnosis…terminal. Top brass at Hicken Air sprang into action wasting no time in finding the best price for me making me and my wife feel like we were the only family in the valley. When I received the quote, I did my research and found I couldn’t come close ANYWHERE ELSE. Not that I would have, it’s just prudent to check. This morning Daniel (apparently one of several amongst their staff) knocked on my door EXACTLY on time. Introduced himself and his team and promptly went to work. Like a fine oiled machine the crew worked flawlessly timing their readiness to the Crane’s arrival to the minute. Out with the old, in with the new, like a ballet. I am SO impressed with this company. In this day and age where doing the minimum seems like the best you can get, it’s nice to see old school everything play out in front of my eyes. Thank you guys. This experience has been restorative and therapeutic for my hopes in the future of business enterprise in metro Arizona."