Allied Van Lines

"Was promised to receive a quote on 27 July 22 but never received it. After contacting the representative assigned to me (Bud), I was left on read twice with a response yet to be sent. Although it was specifically for a quote, I still feel like someone should’ve had the decency to respond to me stating that they were unable to assist with my move or anything along those lines. I would’ve understood any reason for the delay in responding or even if I wouldn’t have been able to receive help but simply not responding is not going to fly."

"Worst move ever. Many items were broken. It's has been 6 weeks and we are still waiting on a claim rep to assess the damages. Extremely unprofessional. Wouldn't wear a mask. I could go on and on."

"My move finalized on July 9, 2021. I was supposed to get a refund check. It is now September 6, 2021. I spent over $14,000 to move from Philadelphia PA to Tucson AZ; do you think that I could receive my overpayment in a timely manner? The payment to the company was due upon arrival. I have been promised my refund check for weeks now. Bayshore Allied stated that they sent the check but it was returned because of the "wrong address." Wow, really? My furniture was delivered to the same address by Bayshore Allied. This company is unethical and not worth the inattention to complete customer satisfaction. Keep in mind that I am reviewing Bayshore Allied Van Lines located in Newark, Delaware."

"Worst moving experience we have ever had. If we could give them negative star ratings we would. We did a cross country move from Iowa to Arizona. They did load up our shipment on time, but that's the last bit of good news. Our goods sat on a truck in Iowa for over a week while they "waited for a driver". We were at our new home for a full 4 days before they ever even got our belongings on a truck. We were told by their rep. that 2 items wouldn't fit and would be sent separately. This was a complete lie, 30 items were left behind crated and shipped by a 3rd party. They arrived a full 3 weeks after they packed up our house. We submitted a claim for delayed delivery and all that we were compensated was $100 because they first part of our shipment was delivered one day after the guaranteed delivery date. Their communication was terrible. We had to contact them every day, sometimes several times to check on the status of our belongings. They never took the initiative and called us to give as an update. Then the claim form on their website would not work, when we tried to submit it. It froze up every time and when I contacted their claims dept. they were extremely rude! I do not recommend this moving to anyone!company"

"Our driver was Juan Estrada. Extremely professional, polite; he did not hurry our move. He insured everything was packed and done correctly the first time. We did most of the packing ourselves. But what Juan did he did with care and concern. Everything was tagged. His itemized list was easy to read and thorough. His delivery of our possessions was quicker than we anticipated. Which tells us he is a professional. Our household goods we’re put exactly where we wanted them to be. Furniture was put back together in a professional way and placed in the area we wanted them to be. Juan was very thorough with that and wanted to make sure we were happy with where we had placed the items. He went out of his way to ensure we had a good move. This is a professional and exceptional man. I recommend him and threw him, Allied."