Downtown Phoenix Information Center
1 East Washington Street, Phoenix, AZ 85004
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
The Downtown Phoenix Information Center, located at 1 East Washington Street in Phoenix, Arizona, serves as both an art gallery and a travel agency. Operated by Downtown Phoenix Inc., the center is home to the DTPHX Ambassadors, a team dedicated to ensuring visitors have a safe and enjoyable experience in Downtown Phoenix.
The Ambassadors are on duty seven days a week, providing assistance such as walking visitors to their cars, handing out free water and sunscreen, and offering directions. They can be easily identified by their orange shirts with "ASK ME" on the back. In addition to hospitality services, the Ambassadors also offer social services outreach for individuals experiencing homelessness, connecting them to support services and working to eliminate barriers to permanent housing.
The Downtown Core, where the Ambassadors operate, spans from Seventh Street to Third Avenue, and from Fillmore Street to the Union Pacific tracks south of Jackson Street. Visitors can contact the Ambassadors at 602-495-1500 or ambassadors@dtphx.org, and visit their headquarters at CityScape Phoenix for maps, directories, and other resources. With a mission to make every visit to Downtown Phoenix memorable, the DTPHX Ambassadors are dedicated to doing small things with a big impact.
Reviews
"The Ambassadors (dressed in bright orange) are always a great help whenever you’re Downtown"
"Tracy was the one I spoke with and she's always willing to help whenever she's needed"
"We were fortunate to go on a group tour of Phoenix with Angelica and Kristine. They were both very welcoming and informative. Angelica who lead the group conveyed her love of the city and of its history. They both brought us through the city answering all our questions and balanced the tour with the needs of the group and allowed us to experience several highpoints along the way. We enjoyed the Phoenix police museum, Wells Fargo Museum, lunch at Friday's overlooking the ballpark and then to St. Mary's Basilica in the afternoon. Thankyou for the tour and all the work you put into it."
"i absolutely love the Downtown Phoenix Ambassadors, they are always so friendly and ready to lend a helping hand. Keep up the Amazing work, the entire team deserves a pizza party, or ice cream... Thank you"
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