Epic Systems

"Epic Systems set up our family room as a home theater in our new house, which was built in 1985. There are large vaulted ceilings with clerestory windows in this room. You might be able to imagine the wiring challenges on this project. They were very accommodating with using existing equipment we had and were in tune with what we really wanted in the system. No heavy-handed up-selling. Everything sounds and looks awesome and the price was right. Not only did they do everything as they said they would, they went the extra mile. There was a compatibility issue with the wireless access point equipment we brought with us. Rick ran out to get us replacement equipment after hours so we would have a good experience on our first night with the system. We got a quote from another AV contractor and I can't imagine they would have done this. I highly recommend their services for anyone who wants an upgraded experience for their home theater. They also connected us with a drywall repair contractor after the retro-wiring cuts were finished, who also did an awesome job and were priced competitively. There was no general contractor fee attached to that. This kind of integrity is rare."

"Rick and his team did a phenomenal job on our home! I'm not the most tech savvy, but I told him what features I wanted and he arrived at the solution (even though I found out later that my requested features were a little out of the norm!) Great team and great group to work with! Fast, responsive, and professional!"

"Rick at Epic sold me a new Smart TV system For my new home 5 years ago, and it is awesome. He listened to my wish list and later helped me learn how to use it all. The installation crew was professional, right in the “time window”, and efficient. Today 11/9/19 I had a problem with my remote.i. Alex and he swung by a few hours later and we resolved the issue, which was my error! I highly recommend Epic for anyone looking to go Smart!"

"Rick has been an absolute pleasure to work with! He has gone above & beyond with the set up, the phone guidance, the trouble shooting when the TV had issues, and has been out to offer direct assistance. This truly exemplifies professionalism at the highest caliber. I definitely recommend this business and have been very lucky to have utilized their expertise!"

"My relationship with Rick Larson and Epic Systems is well Over five years old. So that fact alone clearly indicates that Rick and his company have endured the test of time. He inherited entertainment system that had an excellent foundation but was well over 10 years old and needed some serious updating. Rick identified what my needs were and most importantly he provided me with options. Rick understands the concept of a budget‼️ Because of his massive knowledge of the entertainment system world he will always bring the best and highest quality options to the table based on budgeted dollars. Rick has a unique ability of developing trusting business relationship and always has his clients best interest in mind with every decision that is made. His listens intently‼️ Plus, his attention to detail and his timelyness is the best you will ever experience‼️ This will be the only person that you’ll ever need to install, maintain, update, and troubleshoot your entertainment system(s). He and Epic Systems are the absolute best ‼️ If you wish to speak directly with me call Rick and he has permission to direct any calls to my personal number."