AVISTA Family Medical Center

"Will likely be switching offices. Went in a week ago for an issue I have been dealing with for 2 months. No sense of urgency or attention to detail. They couldn't draw my blood there so I had to go to a lab. Haven't interpreted my bloodwork to let me know what was found although I received the results from the lab last week. It has been 1 week of me calling my pharmacist, my insurance company and Avista trying to get my prescription filled. No progress. How lovely."

"Update 11/8/22: from their response I guess spending money for a non communicative doctor that expected me to just know about diabetes is not up to my own expectations of a doctor. Found a doctor that actually listens and communicates. Oh and 3 months later I'm reversing my diabetes with no prescription drugs. I started in August with a A1C of 8.7 and as of yesterday my A1C is 6.8. Funny the doctor here said I wouldn't be able to control my diabetes without a prescription. I guess she didn't mean reversing it. Go to this facility if you want to waste your time and money with not being communicated to or listened to. For the most part the staff and Dr Ramen are somewhat friendly. I went in thinking I was having hormone issues and I was told I have diabetes. Dr Ramen prescribed me new medication. I informed of my trust issues with prescription drugs, with preference of natural supplements and she asked me if I knew anything else. I told her I'd have to research. Upon leaving I was given literature on diabetes(and a story about how people with diabetes can lose a toe) but there was no detailed conversation about blood sugar levels, where I need to be at etc. Maybe they just assumed I've been diagnosed before which I hadn't. I did, do watch my blood sugar and changed my diet completely since that visit. My 1 month follow up I was excited as I had seen some changes but wasn't expecting a overnight success. This visit was a terrible experience. The person that took me into the room and the Dr Ramen made it seem like I wasn't taking it seriously and I made no changes. Dr Ramen talked to me like we had a detailed conversation before about blood sugar levels. Which we had not. I know I wasn't expecting instant results, it was sad I had to remind the doctor of that. Finally she told me we wouldn't see any real results for 3 months. If that was the case, why did you waste my time and money on this 1 month follow up? I thought this doctor's office was different but I was wrong. I guess this office that specializes in weight loss is more for people that want scared straight or touch love not a supportive encouraging environment."

"My husband Daniel and I have been coming to Avista Family Medical Center for as long as we can remember. We are very pleased with their services, the doctor's are very attentive. Also the front office staff Jennifer is very helpful and treats everyone with such professional but yet fun demeanor."

"I am very excited to be a new patient of Dr. Raman. I have been trying to locate a compassionate and competent primary care physician. All of the staff at the office was very friendly and made me feel like a person and not just another patient. I cannot wait to try out the weight loss aspect of the practice. I highly recommend Dr. Raman to anyone who's looking for a new primary care physician or a new weight loss approach. Thank you and take care!"

"Absolutely love this place. Dr. Raman is extremely kind and caring has a great sense of humor and takes very good care of all her patients. She also has amazing surgical technique. Her entire office staff are very helpful caring and pleasant always excited to see you when you come in. Shannon the nurse practitioner is very caring and thorough wonderful bedside manner. No wait waiting room, this office takes medical care to another level."