MainStay Suites Extended Stay Hotel Casa Grande 851 North Verbena Henness Road, Casa Grande, AZ 85122

"I booked a room for 2 nights, it only took one night from hell for me to book a room somewhere else first thing in the morning. In walking to my room I passed what can only be described as a area that used to be a room that was now a place where they stored junk and now they cover that areas doorway with a tarp. Upon reaching my room I heard a man in the room beside me barking and howling like a dog, oh yeah that reminds me, this was a hotel that served out of town construction workers, if you've ever worked with or around out of town construction workers then you know exactly why you would hear such a thing in a hotel room. Upon entering my room I saw a bunch of very poorly fixed holes in the wall, where a door had been ripped off of its hinges and poorly repaired such things as that. After I got something to eat and got back to my room to go to sleep for the night then I figured out the air conditioning was broken. So I lay there all night sweating until morning upon which I immediately book another room. They would not refund me for the second night stay but it did not matter I was getting the hell out of there."

"I’ve stayed in better hotels in third world countries. The lobby was poorly illuminated. The desk clerk seemed as though we were bothering her at check in. We dropped our bags in the room to go eat. Upon returning we discovered that when flushing the toilet water leaked around the base. It was obvious that this was not a first time occurrence. We immediately gathered our bags and went to the desk to check out. She offered another room, I declined telling her that we were done with that hotel. She said any refund would have to decided by management the next day. Your hotel is a totally a disgusting place to stay. I encourage anyone looking for a hotel to look elsewhere. G. Evans."

"Room was nice with full size refrigerator and dishwasher. Was very disappointed with pool and hot tub shut down"

"Reserved a room in December 2023 a few weeks ago. Rooms are not properly cleaned. The wall by the head headboard had stains as well as the bed skirt. I let the attendant know and I got another room with stained sheets. I refused the room and asked for a refund. Turns out the charge was still on my account weeks later. I brought it to their attention they said I used the rooms and I left the bathroom dirty. I said that's the reason why I refused to stay in the first place. They refuse to refund the charge and say my only option is to dispute the charge with my credit card company. Look out folks! you are better off paying a little more for cleanliness and ethical business."

"My 5th time this year staying here 30 nights in a row. Room doesn’t get cleaned right. You have to complain to the front desk in order for it to get cleaned. If you work all day and need your sheets changed at night for any reason good luck because if you aren’t on the cleaning schedule or if it’s past cleaning hours the laundry room is locked and they have no fresh sheets at the desk available at the only time your available to get them. So if you’re on a work trip this place is not a good place. At first it’s alright, maybe good for a night or 2 but for work trips big NO!"