Fry's

"I recently visited Fry's on McKellips and Recker Rd and unfortunately, my experience was far from satisfactory. I regrettably have to give them a rating of one star due to the lack of knowledge displayed by the employees regarding service animals, as well as being asked to leave the store. Upon entering the store with my service animal, I was immediately met with confusion and hesitation from the employees. Despite my attempts to explain the laws regarding service animals and their access to public spaces, the staff seemed unaware and untrained in how to handle such situations. This lack of knowledge is concerning, as it not only reflects poorly on the store's professionalism but also raises questions about their commitment to accommodating all customers, including those with disabilities who rely on service animals for assistance. Furthermore, the situation escalated when I was approached by a manager who insisted that I leave the store with my service animal. Despite my protests and attempts to educate them on the relevant laws, I was ultimately forced to comply with their demands and leave the premises. This experience was not only humiliating but also deeply upsetting, as it made me feel unwelcome and discriminated against due to my disability. In addition to the distressing encounter regarding my service animal, I also found the overall level of customer service to be lacking. The employees seemed indifferent and uninterested in assisting customers, instead choosing to focus on their own tasks or conversations amongst themselves. This lack of attentiveness made it difficult to find help when needed and contributed to a sense of frustration and dissatisfaction during my visit. Overall, my experience at Fry's on McKellips and Recker Rd was deeply disappointing. From the lack of knowledge displayed regarding service animals to the subpar customer service and disorganized store layout, there were numerous areas where improvements could be made. As a customer, I expect to be treated with respect and dignity, regardless of my disability, and unfortunately, this was not the case during my visit. I sincerely hope that the management takes steps to address these issues and improve the overall customer experience at this location in the future."

"I just love this fry's so much! I go here almost daily and everyone always remembers me and I just feel so nice when I go here! The produce lady(I'm terrible with names) she's just so sweet and such a sweet spirit that always puts a smile on my face!"

"This Fry’s is hit and miss. Usually out of stock for most things, dirty, rude employees and boxes sitting everywhere making it impossible to shop. The only bright spot is their grocery pickup. Friendly staff there."

"They had great selections... oh wow... 2 dollar 1 tray of egg. Compared in new york who sells 12 dollar tray of eggs. Geesh. Also... i found some beers that are not available in other grocery stores from new york, LA, penn state and connecticut... Oh. There was pletny of parking also found the cheetos cheese and mac... which we only found at winnepeg"