Risas Dental and Braces - Chandler

"Everyone on the team was so friendly, helpful, and attentive! They got me right back at my appointment time, very quick and efficient. I always get nervous going to the dentist but Dr Hindi took his time to answer the questions I had and explain everything. Would recommend to anyone needing a dentist!"

"I went to Risas on Ray Rd in Chandler & the assistant who did most of the work was Juanita! She was so professional, smart & I’m pretty sure she knows as much as the dentists. She’s been working there a long time. She’s amazing & knew exactly what she’s doing. She should at the least, a Supervisor. I’ve had her before & has helped me when others couldn’t. She knows so much & has so much patience. You, too will be amazed. I hope at some point, she will become a dentist! Thank you, Juanita! You need a big raise!! Carmen Campbell"

"Constructive Feedback on Orthodontic Appointment Experience I hope this message finds you well. I wanted to share my recent experience at your orthodontic clinic. While I generally don't write reviews, I believe it's important to address concerns that were echoed by several individuals present during our visit. Our scheduled 5 pm appointment ended up with an hour-long wait in the waiting room, which was a bit disheartening. Additionally I observed that some patients who arrived after us were taken back ahead, leading to confusion and frustration. I understand that people are there for several reasons which may impact when someone gets called, but most where also there for ortho which as proven when they showed their new color to their family members. I suggest a thorough review of the scheduling process to identify areas for improvement, especially for orthodontic visits. Despite the extended wait, the front desk staff was pleasant. Considering the number of workers at the front desk—sometimes four or more—I propose exploring cross-training to cover both front and back office responsibilities. This could potentially enhance efficiency and reduce waiting times, making the experience more seamless for everyone. After all each time I have been to the office all they do is engage in conversations with each other. Nothing wrong with that but when there are several clients concerned about the waiting time, it doesn't send a good message. On a positive note, once we were in the treatment room, the experience significantly improved. The orthodontist promptly attended to my child, and the overall process took only 20 minutes. The doctor's demeanor was exceptionally pleasant, and we left with a positive impression. I believe a closer look at scheduling procedures and staff roles could contribute to an even more positive experience for patients. Thank you for considering this feedback, and I look forward to continued positive experiences at your clinic."

"My experience here at this office has been great, because of Dr Davis. He always makes us feel welcome. He is a phenomenal doctor, and we have been on a long journey when it comes to my sons, and their braces. But, it is going well, thanks to him. He makes us laugh. And, we enjoy being here. We drive an hour, and 34 minutes to get here, but it is worth it. Thanks, Dr. Davis!"

"I just had the most delightful appt with Dr. Cho and his teammate Shelem. I received a cleaning and it was quick and efficient. Dr. Cho told me what was going on with my teeth and gums and Shelem was very gentle. I am so happy I came to Risas today to be pampered by this great team!"