Small Town Auto Sales

"We called and spoke to Shawn. He was great! Pleasant to work with, honest and fair. Highly recommend"

"I wasn’t going to write a Google Review on my experience but since this problem just won’t go away here I am. 2 weeks ago I had 2 broken down vehicles. I needed a rental vehicle while both of mine were in the shop. I am local to Hurricane, so I turned to Small Town for a rental vehicle. They were great to work with me and get me a vehicle! They even extended my contract on the rental while my vehicle was in the shop longer! Well while we had their rental van one of my kids broke the plastic retractable sunshade that goes in the sliding door. I felt like honesty was the best policy, and since Small Town had been so good to work with me, I admitted to them what happened when I returned the van. They told me no problem. We will get it fixed, we have your card on file, and we will let you know how much this is going to cost you. I got a phone call the next day. My total was going to be $475.00. I about fell over. I had to pay for a plastic sunshade from the dealer as well as labor for Small Town to install the shade. So $475.00. I made a bigger mess of the situation by paying the dealer directly for the plastic sunshade. Now here we are trying to settle our bill with Small Town. Almost 2 weeks after returning the rental van. Long story short: If you choose to rent a vehicle through Small Town Auto just be prepared to take whatever charges are needed after returning the vehicle. They have your card on file. Edited to Reply: Thanks for the offer for next time. It is hard to think about what could happen next time when we are still in the middle of this mess…. Since there is so much confusion on what is paid for….. The actual sunshade is paid. I sent in receipts showing that the part was paid and cleared my account. So please stop trying to charge me again for it. The only thing I owe you for is the labor to install the sunshade. Please fix the pending charges you have on my bank account and delete my card that you have on file."

"I took my 2009 Cadillac STS to Small Town Auto as Randy had helped my husband with a tail light on my other car. He liked Randy, the mechanic because of his eagerness to help and find the problem. He found the problem within a matter of minutes! So we took my car and left it with Randy and he said he might need it for a few days, no problem. The car was sputtering when accelerating up hill. Randy called us that evening, had found the problem and fixed it within one day! AND She's purring like a kitten! Randy is honest, caring and a terrific mechanic. I recommend him 100%"

"Wonderful prices. Not only did they pick us up from the auto shop we were at but after we returned the car the next they took us back to where we were staying. They also gave military discounts. The associates were friendly and professional."

"My husband and I just purchased our fourth car from Small Town Auto. We have only had good experiences buying from them and will never go somewhere else! They are honest and not pushy at all. I would absolutely recommend them!"