Hawker Automotive

"Hawker's prices are reasonable, and you always get quality work. Scott, especially, is a standout – he's not just skilled but also really approachable and honest. He always makes sure you understand what's going on with your vehicle. Our 2013 sedan and 2009 SUV have been running smoothly thanks to their care. We're about to move out-of-state, and finding another auto shop that matches their reliability is going to be a challenge."

"False information on my vehicle I purchased. Some may even say fraudulent. My bill of sale said 153,000. My down payment paperwork said it was actual mileage for this car. I went to trade it in and found out through CarFax in 2015 this car had 189,000. I thought for sure they would have made it right by buying it back. I even offered to take a $3,000 loss and they just pay it off and take the car back. They said no and offered me $2,200. That is actually what the car is worth knowing there is a mileage discrepancy in the CarFax. There whole thing, and what they told me is they had no idea about the car they bought and sold to me so it isn’t on them that they reported the wrong mileage and claimed it was actual mileage. If I was you, I wouldn’t buy a car from them since they claim to not really know what they are selling. If you do, get the CarFax, bring it to another shop and have it checked over. I couldn’t believe they would not be solid honest businessmen. The CarFax tracks from oil changes and services. From 9 miles 11/03/09 and it goes to 189,000 miles 09/02/16. There is a gap from 152,000 04/15/2015-189,000 mile 09/02/2016, a gap where it wasn’t serviced. From there the mileage drops to 105,000 miles 11/10/2016 where people started servicing it again. A natural climb of service records to the 153,000 miles 05/02/2022 my purchase date I’d understand if it wasn’t serviced or anything. But these numbers pretty much don’t lie. Yes he did offer me to buy it back. But amazingly at the price knowing there is an odometer rollback or discrepancy. I was willing to take a loss and they weren’t willing to be righteous businessmen. I only wanted what was owed to pay rest of loan off and they could have the car back and resell it. There obviously is something going on with the mileage discrepancy. If they knew or not. They should have known. You would like to know they know what they are buying so they know what they are selling to you. Apparently they admittedly “had no idea” I’ve always liked them and trusted them. But these numbers add up. Oil changes, services. It shocked me I was treated this way. What makes me really think they knew something was up with the car was what the salesman said to me when I brought it in to get a part fixed…..in a laugh he said “well this car has never been under the water” I mentioned it and everyone backpeddled and laughed saying yeah, he’s just not all there all the time. I imagine at 189,000 miles a motor was replaced. And that doesn’t mean the mileage of the car is affected. Just the motor. I’d just like this to be made right."

"Hawker has worked on all of my family vehicles over the years. The work is as timely as Scott is honest and clear in the diagnoses and pricing. Scott is the man, all the other shops are competing for second."

"Asked them to check the front brakes on my truck and they told me the pads were super low and needed changing, possibly the rotors too. Quoted $500-$700++. I went to another place for a second opinion and they told me pads were fine. Said I had at least 1000 to 2000 more miles before they needed to be replaced. A friend with a car dealership told me the same. These guys just wanted my money. Not honest at all. STAY AWAY."

"Every time I've visited, they've been completely fair and level with me. They talk about any issues they find in-depth, they're glad to show me and explain up close and personal, and they're even transparent enough to show me part availability on car part websites as they're looking them up. I travel a lot and switch out cars every now and then, and I always want to come here for my pre-purchase inspections (PPI) -- something a surprising amount of mechanics in St. George don't offer! Thanks, guys."