Arby's

"Update 2/6/24 What a difference a month makes! We went back and went through the drive thru this time and everything was awesome. The girl I. The window was polite and you could hear her clearly. She made a great recommendation for the fried cheese balls and we asked for crispy fries which they 100% accomplished. Our sandwiches were nice and hot, everything was great. It isn't often that you leave fast food saying "Wow, this is really good!" But we did and it was and we were honestly surprised. I have loved their cheese sticks forever, but the whole meal, the French dip, the fries, the roast beef all were perfect. The service was great. Huge difference from a month ago. Thank you also to Nick & Nicole. Fast food has the expectation of being just that, ordered ahead especially since there is usually a wait...and then we waited some more. Our order was to be ready at 538, at 545 still waiting at 550 we were given our food and half of the order was missing. Went back in asking for the rest of the food it was given to another party. Watched an employee wipe his forehead and run his hands through his hair and then handle an order. Another was making our missing items and we were given them just before 6 PM. No apology, no communication, first half of the order was cold when we got the other half. For 40.00 dollars I would expect my 3 sandwiches and fries to be served fast and hot. New store, but poor service and execution. Feel for the team there with only one person working the front during a dinner rush."

"I just ordered a Regulat Combo Medium. Get back to the office it's a cheddar, not regular. I can't eat cheese and I don't gave time to go back there to swap it out! Absolutely inexcusable from the girl working the drive thru it is her job to name sure orders are correct. She even walked it out to my car. Passed off! I sure hope the manager or owner sees this because I want my meal replaced!!!!!"

"The only thing good about this location was the cashier. She was working both drive thru and the inside register and cleaning the lobby, mind you she was killing it at multitasking, but the food was not that great. Took 10 minutes to come out and the fries were old my son opened his sandwich and it was still pink. We don't eat pink meat so we sent it back by then I was sick to my stomach and threw my food away but the lady making the food with bad vibes was like its supposed to be like that and when we get a chance we will make you another! The cashier apologized and gave us a new sandwich"

"When we came in last night, we were the only people there plus one other customer. That's it. It took a very long time to be acknowledged and have our orders taken. Also, every table was dirty even though we were the only ones dining in. The soda fountain didn't work. We couldn't refill our drinks because no one was around to do it and a new customer was being ignored as we left. Unacceptable! Even the drive-thru wasn't very busy. Terrible service!"

"1st time to this one. Incredibly clean. Easy menu and lower priced values. Tons of parking and easy access. Lots of seating and great selection at the soda fountain. Very decorative and nice atmosphere. Newly designed signs and frontain drink machine has ton of options. Food was great, they are packed so little longer wait. The team seemed very energetic. They do pick up, dine in and drive thru. Kid friendly and bathrooms are clean. Highly recommended."