TORTILLERIA DON JUAN LLC

"I love the tortillas from this place, this is the only place i get my tortillas. And the burritos ready to go are always bomb. I love it"

"It reminds me of the small stores in Nogales Sonora. They have fresh made tortillas, chorizo, cheese and a variety of fresh meats. I just go for their queso fresco, tortillas and chorizo, so far those items are the best in Tucson. Otherwise, I would be paying double for items I can get cheaper somewhere else."

"Was looking for some good homemade like tortillas and was recommended this place I highly recommend the tortillas but not the services of the cashiers to much talking and arguing with other employees and not focused on their customers.Somethings don't have a price and they don't like giving up the itemize receipt which has me questioning its prices everytime. ***Remember the cashiers are the last person the customers have contact with so have your people practice good social skills and customer service to keep everyone going back, the last impression is key to success of your business. Happy customers will return if the service is good."

"UPDATE: We recently purchased some grocery items, $18 in marinaded beef, $13 in marinated chicken, 2 spicy tomato sauce cans @ 99 cents ea, Nacho cheese sauce $4.09, candy $1.99, 2 pkg chorizo, & 3 doz tortillas. We weren’t given a price of the tortillas or the chorizo when my husband went back the next morning to complain after discovering all of this came to $90.90. This was a huge over charge! He was NOT given an itemized receipt but only the debit receipt of the total amount charged. When confronting the same woman that rung up our groceries with the debit receipt, she refused to give him the price of the chorizo & tortillas. Instead she scolded him for not having the itemized receipt (which she never gave us), and gave him back $28.22 without justifying the refund amount. It’s been about a month or two since shopping there, since then there’s been plenty of changes with this carnicería. They no longer carry La Estrella bakery goods, and all the prices increased across the board are ridiculously high. The woman who rung us up had a young boy behind the register that seemed to have his hands in everything while she was at the cooked food section towards the back of the store. I don’t know if she’s the owner, but she was very rude and had a bad attitude. What a shame this is what Don Juan’s has become after years of patronage. Their tortillas are still very good but I think it’s time to check out other nearby contenders I know are just as good. Highway robbery prices, no transparency in prices, and bad attitude are no longer worth my patronage. At least the butcher dept was cordial, but still not enough. My go to for the best and freshest tortillas in town. Plenty of assorted sizes whether it’s giant burritos, or street tacos, to gorditas. These taste as good as if I made them myself. I can always find my other staples such as chorizo, queso fresco, chiles, Mexican baked goods, etc. There’s never an empty parking lot -that’s a good sign!"