Starbucks

"Probably the MOST rude Staff members I've ever had to deal with. Everytime I come it's always the end of the world that they have to do something, or help out customers. Maybe it's time for new employees that actually like their job."

"The most chaotic Starbucks I’ve EVER been to. We didn’t get half of our order because the staff wouldn’t even acknowledge us or others that were also missing their order(s). Really disappointed."

"Nice to have a drive through on this side of Casa Grande. Coffee was great but the wait not so much. They are incredibly busy and lines are redicoulous every time I pass by in the am. I cannot imagine the wait time during work hour rush when the line of cars are way out to pinal. They will definitley need some more staff to keep up with demand."

"I’ve came here enough times to just stop. It’s always a hit or miss situation and even when I ask for them to redo the drink something still goes wrong. The iced coffee I get is supposed to be sweet and strong but more often it comes out just bitter and no sweetness at all. Also idk if it’s old coffee they use or they don’t clean out their filters but sometimes it just has this bitter taste that stays with me through the day."

"I have been to this Starbucks many times without any issues but today was horrible. There were 3-4 people behind the counter, with only one person actually working. No one greeted me or asked to help me until the employee who was actively making a drink, asked another employee who appeared to be doing nothing if she was going to help me. This employee said "I guess so" and reluctantly came over to take my order. I ordered my usual drink and paid for it. When I received it, it was literally less than half full. I was very confused and asked why it was only half full. I was told very rudely that it was because I ordered the drink without ice. I have ordered the same drink probably once a week, every week for the past 3 years and have never been given half a cup. I have even ordered this drink at this location, the other Starbucks in town, in Chandler, Gilbert, in California and in other states and never been given half a drink because of my choice of no ice. Why am I paying almost $7 for half of a drink--not to mention the upcharge for choice of milk too. Update: I contacted Starbucks and they were apologetic and added money back to my app. They told me that I should have received 24 oz since I paid for a 24 oz cold drink. I contacted them to make sure this wasn’t a new policy of some kind. It is not a new policy. I should not have received half a drink."