Salad and Go

"The people that work here are rude. I ordered a wrap and a soup, and the soup was cold. I kindly asked for a ranch, and the girl in the drive-thru had a horrible attitude over something that was not a big deal."

"We’ve been to Salad and Go plenty of times before and this morning thought we would try their breakfast. We placed a mobile order and also ordered 2 salads for dinner later. When we arrived, I gave them our name for the mobile order and the attendant told us to pull up to the window. After waiting in the drive-thru, a guy asked us if we wouldn’t mind pulling around to their mobile pick-up window. I thought this was a little silly given that the order had said it was ready on the mobile app and there was nobody behind us in the regular line. Because I can follow simple instructions however, I did what I was asked and proceeded to the mobile order pick-up window where I waited behind another vehicle. After having waited an additional 5 minutes, the window finally opened and this guy threw the bag at me without an apology or anything. Then I drove all the way home just to realize he forgot to put dressing in one of the salads. I’m not sure how this can happen seeing as how it’s SALAD and dressing is a main component, but obviously something/someone at this store needs help. I shouldn’t have to drive another 40 minutes round trip for a salad dressing packet and without a doubt receive no apology. I realize it’s my choice not to go make it right for ourselves but how hard can it be to put dressing in a salad? They’ve also forgotten forks before too. The salads are good when they’re full but even that is difficult to do sometimes. Also, worst of all, they got rid of the Caprese Salad which in my opinion (and a lot of other people I’ve talked to) was the best one, all because the mozzarella balls were getting too expensive. So charge a little more? Disappointing. Update: this just got even worse. Just opened my salad for dinner (the one WITH the dressing) and found a black hair in it, same color and length that the gentleman who served us today had rendering it completely and utterly useless. Absolutely disgusting. I had 3 stars for fairness considering we’ve been here plenty of times before but I just can’t keep it average when this is beyond unacceptable. 2 stars today is being generous."

"I decided to try them since everybody said how great they were. I ordered my salad got home and the amount of black pepper or something spicy on the chicken was unbelievable making it completely inedible. The red pepper was already spoiled and the lettuce was on the verge of being bad. I understand it's not expensive but it should at least be edible."

"This place is the worst sometimes. I order here at least once a week and the salads I get have been getting lower and lower to the bottom of the bowl. It’s like the portioning have been getting less and less. When the store opened, the portioning was great. I’ve been referring all the people that I know to this place and now, it’s just a disappointment. For sure I’ll be letting everyone know how poor of a service this place is. Sometimes the employees are nice and at other times they ain’t."

"This was my first experience at this venue. I am so sorry to have this be my first solid negative review. First we had to drive around to receive the second burrito they forgot to add to the bag in first arrival. When we got to our destination and I unwrapped my burrito I was extremely disappointed in what I saw. The burrito was no bigger than the packet because it was missing ingredients. I had ordered the traditional breakfast burrito which is supposed to be bacon, egg, cheese and breakfast potatoes. Mine only had eggs and bacon, missing cheese and potatoes. Therefore when they rolled it it was a good third of rolled tortilla."