Farm House Designs

"I am leaving this review in response to a separate review and response of lies from the owner which was in fact about my event. Starting from the very beginning I had a meeting with the owner of the company and tried going over details I wished to have in my very minimal order which turned out to be wrong and overall a bad experience all together. Months prior to the event I had a meeting to discuss 1 bouquet and 3 wrist pieces to have at my wedding, during the beginning of the meeting it was fine and she said she could fulfill my order. About 10-15 minutes into my meeting we had to take about a 15 min break for her to “catch up” with some old friends who had been at the same location at the time. Unprofessional. Fast forward to a few weeks later I received a message confirming my order which wasn’t correct. So I then corrected the order at that time. I paid and hadn’t heard until about 1.5 weeks before my event which then I had to correct my order not once but twice. At this point there was a meeting, and me in writing specifying my order 3 times. Fast forward to the date of my event, the flowers were brought it, dropped off, and she left. Not once did she ask to talk to anyone nor ask if I the paying customer and bride was able to talk to her. In fact I got a text message that the flowers were dropped off. The bouquet was not what was discussed, and all 3 wrist pieces completely fell apart before the ceremony and was not able to be used at all. In a previous review the owner responded with nothing but lies. 1. The miscommunication was you being too busy talking to your friends to have my order correct during our meeting. There should have been no miscommunication with the 3 times I had to correct over text. 2. There were in fact 8 people at my venue at the time my flowers were dropped off so I myself am wondering where the other 22 people the owner stated was there. 3. No one in charge could be found. I the paying customer was there and the mother and father of the groom whom none of us knew she was there until after she left and I got a text message. At the point she was at my venue balloons and table clothes were being done so “very much chaos” is again another lie. At some point it’s the right thing to take accountability for an order that you dropped the ball on instead of lying to yourself, myself, and the people reading your reviews. Very sad that you were unable to be truthful in your response and let your customers know that things do happen but instead you lied and tried to deflect that you in fact made the mistakes and would not take accountability."

"The florist delivered flowers and told no one she was there she sat them on the table and left! The bouquet was not even close to what my daughter wanted and many of the flowers had brown edges and were drooping! The corsages where not even close to what we talked about! Tried calling her in which she did not answer! It took another person calling multiple times to get ahold of her. We had go buy flowers from Albertsons market place to put together a bouquet!!! Eventually she refunded us. I do not recommend her at all! To her reply There was not 30 Plus people there to help ever! I wish!!"

"The ABSOLUTE BEST florist in any town! I commissioned a arrangement for our son’s wedding rehearsal luncheon. I had no idea what I wanted; I just requested a fall theme. I trusted the owner, Kristine Hines, to create an arrangement based on her expertise. And she exceeded my expectations! WOW! I was completely surprised at the more than reasonable cost. Farm House Designs is an amazingly professional company with a small town personalized experience."

"Best flowers I’ve ever gotten! Kristine has a natural touch and amazing taste. I have gotten beautiful arraignments for many occasions and will continue to get all my flowers from her. Great quality, great price, even better customer service. Whether you need to brighten up your kitchen table or a beautiful bouquet for a wedding please see Kristine with Farm House Design! I’m also obsessed with her holiday / themed wreaths and decor."

"Wonderful florist. She helped me with a last minute funeral arrangement from out of state. She was so kind and professional, and the arrangement was beautiful and very well priced. I highly recommend."