Happy Dogs Professional Grooming

"Rocky & Bill take good care and concern for their clients pets. I loved how fast efficient and likeable - my 13 yr old yorkie comes home happy NOT stressed out ( we tried at least 5 groomers and this one works best for our well being and grooming quality)"

"First, they said we had an appointment at one on the phone (but two when we arrived), then they had not finished either dog (one received a bath, one a haircut) fifteen minutes after closing time with no phone call to update AND no response when we called at ten after five to see if anything was wrong; as they’d had the dogs for over five hours at this point. Second, they mutilated my schnauzer. He has two burn/cuts on his rear legs, a brush bristle was lodged in his ear… and they didn’t have the decency to tell us to our faces (or over the phone, when they finally called at 5:50 p.m. to say our dogs were done) that they had cut our dog. Whose cut? Is a joke - she took one entire eyebrow off and left the other curled out. Third, we had to take our dog TO THE VET for the severity of one of the cuts and he is now on antibiotics. we wouldn’t take any of our pets there again if you paid us, and we’ll be telling everyone we recommended “Happy dogs” to, to go elsewhere."

"I took both my Pugs to this shop. The first time the dogs have ever been groomed and I had a great experience. They were nice, courteous and everything they said they would do, they did. The dogs look great. I'm glad I didn't believe the one star reviews. I'm now certain there is another side to those stories. For me this place is where I will be taking my dogs for a long time."

"My wife chose Happy Dogs based on the reviews off of Google, so we thought— awesome! They are close by and should be good. They didn’t ask about if she has existing conditions or anything. The biggest thing for me is that they cut her back nails so short that they were bleeding. I thought ‘must’ve been an accident or something’ until I saw the rest of her nails. All of the back nails are past her quick and they didn’t mention that this happened when my wife picked her up. This is really disappointing because we were looking forward to using a groomer around where we live, so we don’t have to drive all the way into Boise. Now my poor dog is just lying around because her paws hurt. Would not recommend."

"I reached out to multiple groomers trying to find the best fit for our small dog. He's super anxious and very unsure of new people. He also doesn't like getting groomed. I advised them of this information and also let them know he can come off aggressive. They assured me they are really patient and work with this type of dog. The groomer asked if he'll bite, I advised he tries to bite the clippers frequently so I can't say he won't try. When I went to drop him off they said they were behind schedule. I asked if he'd be stuck in a kennel for a long time waiting... they said they would be sure to take great care of him. I was clear that if he is left in the kennel there will be no point to leave him because he won't cooperate. Again, I'm assured it'll be fine. I call 1.5 hours later to see if they've started working on him and the gentleman said they haven't. I told him I'd just come get my dog. When I get there the lady said he wouldn't let them take him out of the kennel... but according to the guy I talked to, this hadn't been attempted yet. My point is, if you are uncomfortable or unwilling to work with a high stress, anxious dog... say no. I was clear that he is extremely difficult to deal with. Don't say you can do it just to make a buck. Don't assure the client you can do it if you can't. This causes more issues for the dog in the long run and more fear associated with getting groomed. The second I dropped him off I knew I made a mistake, I should have went back in to get him. I came home and worried the entire time. This groomer may be great with dogs that don't have anxiety or fear, but it was a horrible situation for my dog."