College Hill Animal Hospital

"I am beyond dissatisfied with this clinic. Only been here a few times but was not impressed each visit. They sure do love to charge you $55 for a 30 second look at your pet and call it an “exam”. Gave my cat a steroid shot because her ears have been dirty and the vet clearly couldn’t figure out why, proceeded to tell me if she needed more of these “injections” for allergies it could give my cat diabetes. I was not even greeted the last time I took my cat in, it’s clear they don’t care about their clients and just want your money. I ended up taking my cat to a much better clinic and regret ever stepping foot and wasting my money at this poor excuse of a vet clinic. The other vet took 15 minutes examining my cat!! They actually talked to me like a normal human being and actually cared about my concerns and my cat! College hill vet was always so condescending when talking to me. When they found out I was attempting to get my cats records faxed over to a different clinic the rude receptionist told me it takes 24-48 hours to fax records. Oh does it? That’s funny, I used to run a pet resort that was connected to a clinic and it never took us more than 1 hour to fax records BUT we were also competent at our job and wasn’t petty. 0 stars for this clinic, my friends told me to stay away from this clinic but it was the closest one to me that’s why I gave them a shot. Never again."

"I am grateful to the clinic for the opportunity in hiring my daughter. Both vets are knowledgeable and approachable. Dr. Chris Hesse took time for me to interview him for my business class I am taking at WSU. Our daughter’s dog loves getting into the car to go to the vet! Great service, great people!"

"Having to say goodbye is never easy. The staff here, and especially Dr. Hesse, were so kind and empathetic. They worked us in 3 weeks ago, when we first thought it was time. But Dr. Hesse was able to give us just a little more time with Diesel, with the right meds. It was time this morning, and again, they worked us in. Then told us to take our time with Diesel once it was over. And I'll never forget Dr. Hesse's words. As he was walking out, to give us some time with Diesel before we left, he rubbed him on his forehead and said "I'll see you up there, Buddy." We could not have asked for any better treatment for us or for our beloved Diesel."

"This place is tiny, dirty and stunk! The vet I saw did not follow through with recommendations on removing a tumor from my dog. Never heard from them again after initial appointment. I wasn't planning to return anyway as the place was so filthy. I would never let my dog have surgery in such a dirty place. Also their technology is in the dark ages. I basically paid $70 for a nail trim. Found a much nicer, cleaner and more professional vet closer to home."