P1FCU

"I've been with p1fcu for almost 15 years. The younger woman at the moscow branch, I assume is the manager? Is always super rude and short with me every time I've dealt with her (even when im just getting cash). Their automatic fraudulent detection system is super flawed and only works 50% of the time. If you need a new card, expect it to take a week or two to receive."

"Called a few days ago to pay my car note talked to Jamie,sp? What can I say. One of kind. The best customer service I’ve experienced in maybe a five years. Professional, polite, and knowledgeable. With a dash of humor mixed in"

"So far, experience has been great. Interest rates have been good, communication has been excellent, and they're open on Saturdays. Customer service over the phone isn't great if you get transferred to India though. They also do not support MFA in the form of Authy or Yubikeys, only the extremely insecure text/call MFA, which is very disappointing. Hopefully they integrate Yubikey's hardware MFA soon, especially with all of the hacks that have been happening."

"I had to report my card for an issue that happened with Walmart. After I went to the bank to get a new card they told me that it would take 7-10 business days (most banks will expedite it). A week later and I get the card and I activate it through the instructions on the card and it doesn't work. What a waste of time."

"I’m actually a huge fan. I went to Chase to make a cash advance, and they had a limit on what they could do, which was fine, but I needed a lot of cash in a short amount of time. (No need to ask why) These guys got me covered, and were super helpful for a USAA member without a local branch."