Factory Direct Flooring

"Loved that they had a showroom with tons of samples but still came to the house. Quick install with friendly and knowledgeable staff."

"Michael and his team are top notch. We had a full two stories carpeted, with wood laminate done in the basement. Michael offered fast, professional service at a very good price. He even helped us out with a military discount! His selection is exceptional and his overall knowledge of the industry is unsurpassed. Additionally, Michael won't leave you hanging, in the event there is a problem. We had his guys out just recently to fix some small ripples in the carpet. I think I contacted him on a Monday and it was fixed by Wednesday. Unbelievable. Great company, great people."

"My wife and I were doing a relatively extensive home remodel (which was shown on HGTV), and we had been through several of the bigger flooring showrooms in the Treasure Valley -- we got product and installation bids from all of them. Fortunately, we were finally introduced to Michael at Factory Direct Flooring. None of those other stores compared to the customer service, knowledge, honesty, attention, competence, and savings we received from Michael. He guided us through every step of the process: helped us decide which product would make the most sense for our needs, helped us choose the design that worked with our aesthetic, was flexible with the installation schedule, and his team performed a FLAWLESS installation. The best part is that Factory Direct did all this at a 5-figure savings over the installer that we were going to use prior to meeting Michael! After the installation, when another vendor came in and damaged the flooring, Factory Direct came back to our house, repaired the damage at no cost to us. Every member of Michael's installation team were professionals -- they showed up on time, they worked hard, they finished on time, and the results were perfect. I appreciated Factory Direct's work so much that I have referred several friends and business contacts to Michael -- and they all have seen equally great results and savings. I cannot be happier with my experience with Factory Direct Flooring. In industry filled with vendors who put quantity over quality, who over-charge and under-deliver, it is so refreshing to work with someone who values craftsmanship and relationships. Michael, you have a client for life in me!"

"Michael at Factory Direct Flooring gave us a great deal on carpet. Even though we are just a small non-profit, because of the service and availability, we felt a lot bigger. The work was great and finished in the small window of availability. The crew was efficient and friendly. After the job, there were a few things that needed to be changed (our fault not theirs); they came in and fixed them for us promptly. I would recommend Factory Direct Flooring to anyone. Thank you Michael and staff!! We love our new carpet and vinyl!"

"Mike has been amazing helping me through a ridiculous office remodel. Thanks to his flexibility due to my contracting scheduling issues, we got my office looking great and ready for work. Without his working with me to reschedule installation despite his hectic schedule, I might have been SOL."