Great Clips

"It's become a study in dysfunction. It used to be my go to place but no longer. Always understaffed, with different people each time. The wait times are never correct. The app is a waste of time as it doesn't work right and the check in times are irrelevant. They need to fix these issues or they are doomed."

"So I went in to get a TRIM which stated that it was $10. Misty was the lady working on Dec 26th. She TRIMMED my hair. Not using scissors but clippers. She was rude when I was not happy about the TRIM and ask her to finish it correctly. She apparently doesn't use scissors much because she screwed up my hair. Go figure it's another person who claims to be a hair stylists. She charged me $20 for a $10 TRIM . Don't waste your money on these so called stylists at Great clips in Ontario Oregon."

"!!!!!They don’t deal with disabled children appropriately!!!!! Don’t go!!!!! The woman who owns the store kicked me out because I wanted to stand next to my 8 year old autistic son while he got his haircut. She proceeded to tell me it was “dangerous” for me to stand by her associate with scissors. I told her I can stand back so I’m not in her way. She said absolutely not go sit down .The owner started talking bad about me to the older lady sitting in the chair getting her hair cut. I could tell the older lady was completely embarrassed. I sat at the register and waited for the haircut, the weird thing was, I hadn’t even told them how I wanted his haircut. I guess they asked him an eight year-old autistic child. I was completely flabbergasted and just sat there not knowing what to do. the lady cutting my sons hair was so nice and trying to be pleasant after being put in this horrible position by her boss. I don’t know how she works with that woman. I’ve never had such a crazy experience anywhere especially a haircutting place. Maybe I’m just used to going to get his hair done at children’s barbers, but I know I’ve stood next to my other kids while getting their haircut. I really wasn’t trying to be disrespectful towards the Stylest. In fact, she had no issues with it. I have no clue why the woman was involved in our transaction anyway, I would not recommend this place, if I could give it zero stars I would. I did turn them in to the ADA I’m not sure what will come of that but they did take down my side of the story. I did notice they have tapes so I’m hoping that the ADA will go in and get them, I don’t know if she broke any laws, but it was traumatic for my son to have to deal with that woman. I’m glad he doesn’t truly understand what being kicked out means or it would’ve been much more traumatic on him. He did have to deal with her yelling flinging her scissors around and her causing a seen."

"Ontario Great Clips doesnt even deserve one star. My granddaughter went in 35 minutes before they closed to see if they had an opening and the rude gal at the desk told her they were closing soon and to "get out!". What the heck?"